Holiday Inn Express Hotel & Suites Bartow, an IHG Hotel

We were escaping the coast of Florida for the recent hurricane. We arrived very early. My wife entered the Hotel at about noon to use the bathroom. She explained the situation to Katrina, and she did all she could, and we were in our wonderful room at 1:00 PM! The room was outstanding. The decor was beautiful. The bathroom also was exceptionally good. The shower to die for! The breakfast was better than the Hilton we stayed in in Delaware in August. Maribel, the breakfast attendant, was very friendly and helpful. All around, our experience was unique and a 10!

I must investigate why I paid more than I signed for at check-in.

Our room was very nice and clean and the bed was comfortable.

The breakfast was fine, but can be improved with the hot options.

Staff was very friendly! Room and bathroom were very comfortable and clean! No bad smell was detected in the hallway or bedroom!

I don't have any complaints

Modern clean room with keurig coffee was very nice. The fitness room was also nice and the hot breakfast was fabulous!!

Outdoor pool wasn't heated so too cool to use. No jacuzzi.

Room was great. Clean facilities. Friendly staff

the breakfast provided every morning was superb! The kitchen staff was continually adding to the supply and were curteous and friendly every day. The housekeeping staff was amazing! Polite, concerned and totally attentive to our room's need for cleaning or changing supplies. The front desk personnel were equally friendly and helpful, especially the young lady.

The hotel was very clean, beds were comfortable, and the staff was great. Katrina at the front desk was exceptional! Give that girl a raise or make her manager, she was soo kind and helpful I also left her a review on Google.

The ONLY thing I didn't like was location, if you want decent food instead of drive thru its about a 25 min drive depending what restaurants you go to but it wasn't a big deal for us. We will definitely return.

Cleanliness and a newer facility. Food places all around you. Breakfast was great and staff was awesome. There are many amenities that make this a great place to stay. 20 minutes from peppa pig and lego land, can’t beat it!

The bed was stiff. I’m not sure if it was brand new but our backs hurt both mornings we woke up. The view in the back is nice of the wooded area but there was one homeless person that lives back there that you can see camped out.

Free, easy parking Fast, friendly check-in Modern rooms & facilities Very clean Comfortable beds & bedding Good temperature control in room Mini frig & Kurig Breakfast included (hot buffet: eggs, sausage, biscuits/gravy in servers; coffee station; cereal/milk; take-ways: yogurt/bagels with spreads/apples/oranges/OJ cups/assorted muffins & pastries) Many other resturants, coffee, grocery, etc in immediate area.

Hallway noise activity travels Slow elevator

Small, practical Hotel near Busy main road. Big parking lot, friendly staff, clean, comfortable & spacious room with complete amenities. Breakfast with a lot of choice and a good price/quality ratio. Good road side hotel, can only be recommended.

Too much AC in the dining area, it was freezing! :-(