Quality Inn Conway - Greenbrier

Didn’t eat the breakfast. Didn’t like that you couldn’t take food back to our room. Only had the coffee.

We were double charged for our room by the motel. When I called the manager, he said that the charges were showing to have come off of our bill. But he said it could take 3-5 days for the bank to return our funds. They also made a $100 charge that he said was put in place for possible damages but that was not disclosed at time of check in nor when we checked out. It took 3 days for the charges to be removed from our account as “pending”. If that is the case with all Choice Hotels, we will not be staying at them again. Also, the safety lock on the door was broken.

We did not eat breakfast, but overall we’re very pleased with everything else during our stay.

Housekeeping could have been better. The room was clean upon our arrival. We could have used more towels (there were only two), but that was okay. The next day while we were gone housekeeping apparently came in and started to clean our room but must have gotten distracted and left! There were new hand towels and wash clothes, but no towels at all and our bed wasn’t made/touched at all! The next day it was all cleaned and towels back in place properly!

Nice staff and clean property and rooms. Breakfast was good - many choices. Had a pool and was clean.

It was showing some need of a little TLC but in talking with the owners they said they had just recently purchased the property and were working on those things, but even with that it was clean.

I didn’t have any breakfast, the only problem was with the shower. The rod was bent and the curtain would not stay shut and got water on the floor and the drain emptied slowly. Other than that everything was great. My wife wanted to take the mattress.

Clean, comfortable room with excellent wifi. Very friendly, professional staff. Easy, no hassle check in.

The guy above me had 3 large dogs barking all night. No complaints about the room at all.

The breakfast was good.

I didn't get a printed receipt so I'm not sure what my expenses were. 😣 When I questioned the clerk he got a little huffy with me.

Breakfast was sparce but we were on the later end of the time slot. The room was enough space and clean, bottom floor. The staff was friendly and helpful.

The clerk was helpful and friendly. The room was clean. We got there around 1am, so we were tired. We got a quick shower and then a fantastic 8 hours of sleep on the comfy king size bed. My husband really appreciated the coffee in the room. We're definitely gonna try to get a room here next time we travel through Conway. Awesome job!@@@

Friendly and helpful staff. Room was nice and comfortable. The location was also good since we needed to go to Damascus for a wedding.

Nothing to add.

Was disappointed the pool was under construction! When I booked it I didn't see anywhere it said pool under construction! So grandson was very disappointed!!