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+1-833-728-2041157 reviews
From
$179Ternan Avenue, Kampala, , UG
Reservations:
+1-833-728-2041157 reviews
1/53
From
$179Call for great rates
+1-833-728-2041Pet Friendly
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Steam room
Sauna
Air conditioning
Welcome to the luxurious 5-star Sheraton Kampala Hotel, located in the heart of Kampala, Uganda. Just a stone's throw away from the city center, this hotel blends comfort and convenience seamlessly. Guests love the exceptional service and the delicious breakfast offered here. With 157 reviews, it's safe to say this hotel lives up to its reputation.
Whether you're looking to relax at the outdoor swimming pool, enjoy a game of tennis, or indulge in a pampering session at the sauna, this hotel has it all. The Pet-friendly facilities, kids' pool, and mini-golf make it ideal for families. The hotel offers free WiFi, parking, and a fitness center, ensuring a hassle-free stay. The Sheraton Kampala Hotel is also known for its spacious rooms with balconies, offering beautiful garden views. Priced from just $179, this hotel is the perfect choice for travelers seeking luxury and comfort in the heart of Kampala.
As if the outdoor swimming pool with a shallow end is not enticing enough, the Sheraton Kampala Hotel offers another exciting perk for those who enjoy a relaxing swim. The pool area offers a family-friendly ambiance, catering to the needs of both adults and children. This adds to the already impressive array of amenities, making it a great choice for families looking for a fun and refreshing getaway in the heart of Kampala.
Once hunger strikes, guests need not venture far for a delicious meal. The on-site restaurant, Paradise Restaurant, specializes in African cuisine, providing guests with the opportunity to savor traditional flavors without leaving the comfort of the hotel. With its family-friendly setting, this restaurant is perfect for sharing memorable meals with loved ones or for trying local delicacies for the first time.
To ensure a hassle-free stay, the Sheraton Kampala Hotel offers guests a variety of payment options. In addition to accepting cash, the hotel supports the use of American Express, Mastercard, and Visa. This flexibility ensures that guests can easily handle their payments, making their overall experience all the more convenient.
Closest airports
Entebbe Airport
21.3miJinja Airport
42.5miPet Friendly
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Steam room
Sauna
Air conditioning
Tennis court
Kid-friendly buffet
Beach umbrellas
Beach chairs/Loungers
Mini golf
24-hour front desk
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Garden view
Elevator
Room service
Restaurant
Terrace
Garden
Wheelchair accessible
Bathtub
Free toiletries
Balcony
Bidet
Private Bathroom
Parking On Site
Diplomatic Suite, Club level, 1 Bedroom Executive Suite
2 Twin Beds
185 sqft
Garden view
City view
Private Bathroom
Balcony
x3
+
Experience luxury in our Diplomatic Suite with a spacious balcony overlooking the garden, an elegantly furnished 1-bedroom executive suite with air conditioning, a soothing bathtub, and accommodations for up to 3 adults and 2 children.
Executive Twin, Guest room, 2 Twin/Single Bed(s)
2 Twin Beds
4760 sqft
Garden view
City view
Private Bathroom
Balcony
x3
+
Experience luxury and comfort in our Executive Twin room with a garden view and balcony. This spacious room accommodates 3 adults and 2 children, with 2 twin beds and a private bathroom with a bidet.
Executive King, Larger Guest room, 1 King, Garden view
1 King Size Bed
4760 sqft
Garden view
Private Bathroom
Balcony
Minibar
x3
+
Escape to our spacious 4758 sqft Executive King room, boasting a garden view and a private balcony. Perfect for 3 adults and 2 children, it comes with luxurious amenities such as air conditioning and a bidet.
Club Twin, Concierge level, Guest room, 2 Twin/Single Bed(s)
2 Twin Beds
4760 sqft
Private Bathroom
Balcony
Minibar
Flat-screen TV
x3
+
Relax in the Club Twin room with 2 twin beds, a spacious 4758 sqft area, and a private balcony. Suitable for 3 adults and 2 children, the room offers air conditioning and free toiletries for a comfortable stay.
Standard King, Guest room, 1 King, Botanical Garden view
1 King Size Bed
185 sqft
Garden view
City view
Private Bathroom
Balcony
x3
+
Relax in our Standard King room with a breathtaking Botanical Garden view, featuring a comfortable King size bed and a private balcony. The room accommodates 3 adults and 2 children, ensuring a memorable family getaway in 183 sqft of space.
Club King, Club level, Guest room, Garden view, Pool access
1 King Size Bed
185 sqft
Garden view
City view
Private Bathroom
Balcony
x3
+
Indulge in the Club King room with garden view and exclusive pool access. This double room features a spacious balcony, a luxurious king size bed, and accommodation for up to 3 adults and 2 children.
Standard Twin, Guest room, 2 Twin/Single Bed(s), Pool access
2 Twin Beds
185 sqft
Garden view
City view
Private Bathroom
Balcony
x3
+
Relax in our Standard Twin room with pool access, featuring 2 twin beds, air conditioning, and a private balcony with a garden view. Accommodates 3 adults and 2 children, ensuring a comfortable stay for the whole family.
8.1
157 reviewsFrom
$179Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇳🇴
Petter
9.1
9.1
One of the pearls of Kampala. 22 years since I visited the hotel I was back to stay for 5 nights. The personnel are friendly and service minded and the facilities are clean. I really appreciate that they can tidy up suits, iron shirts and polish shoes. As I was attending a wedding I held that in high regard. I would also like to compliment the variety of shops at the hotel, which allow you to purschase items from high end to casual, clothes, souvenirs etc. There is also a tourist information center at the same premises.
If there was one thing I would have like to see improve is if they can make the rooms and the doors a bit more noiseproof. When you are inside your room you can easily be distracted by noise coming from the hall.
🇺🇸
Aaron
10
10
This Sheraton is a very fun and engaging property. better than most. Jean Philippe has truly created a 5 star experience. His daily involvement in the property, especially with customers, is more than any General Manager of any property I have stayed at. The staff is extremely nice, smart, attentive, and their love of the customers experience really shows. The property itself is not the newest of Sheraton, or Marriott hotels; but it doesn't matter. The atmosphere of the staff elevated my experience to one of my favorites. Kampala can be hard to adjust too for new travellers, but I truly feel at home at Sheraton Kampala. if I could give it more stars I would.
Having stayed in quite a few places, and travelled quite a bit - I could nit pick the property. but any type issue was met by overwhelming response from the staff... I got a wrong order from room service, they fixed it, discounted it, and gave me a free cake dessert that made me forget entirely what happened. the smokers section is tucked out back, and kinda far - but not sure I would even complain - they actually have servers out there that are attentive and I enjoyed the privacy.
🇬🇭
William
9.1
9.1
the location was perfect and some of the staffs are exceptional especially those at the equator bar , the breakfast hall and a couple of the receptionist
Their approach to their customers that came in earlier than the check in time .. I was made to pay $180 just for about 5 or 6 hours to my check in time , instead of welcoming me and at least putting me in a comfort zone for my room to be ready …it’s annoying , The bathroom tubs and the toilet at the diplomatic suites are uncomfortable , Please they should do something about it .. it’s too small for comfort
🇰🇪
Kenneth
8.2
8.2
The hotel's location is good for one with business in the Kampala CBD
I had to walk long distance to catch my taxi since there were stringent security controls, for some delegates staying at the hotel. The hotel had no control over this security set up.
🇩🇿
Mohamedhelmi
9.1
9.1
The staff are amazing Olga and Giofri at the reception Captines especially Joseph Restaurants especially 7 seas Douglas and chief Hassan Very friendly and helpful Special thanks to Mr. Abdelmounaim finance manager
Wi-Fi Coverage at 6th floor very weak 601 room
🇦🇺
Helen
9.1
9.1
The Sheraton is a classic hotel with many amenities. It is an older hotel so decor is a little tired but staff are welcoming and friendly. We had an executive room so access to the club lounge which made our stay extra special
Decor was a little tired
🇫🇮
Juhani
10
10
Everything perfect. Staff the most friendly and helpfull. Mr Hassan very helpful with luggage and other things. Thanks for cleaning lady Juliet Benna who always kept my room so clean.
🇦🇪
Nisar
10
10
room are very maintained, more than expected. staff is very polite, breakfast is very good. the atmosphere is very quite and relaxing, all facility are available. will soon come back again,
🇺🇸
Moses
9.1
9.1
Staff is very courteous Food and entertainment excellent
Not having usb chargers A quite bar would be ideal.
🇬🇧
Rita
9.1
9.1
The food and new year's set up was good.
The price was high having booked a room and could not get a exception price for my son we had to book him into another place
Attractions
Nakasero Market
0.5miOld Taxi Park
0.5miKisenyi
0.9miUganda National Mosque
1miUganda Museum
1.5miYoung African Refugees for Integral Development Center (YARID)
1.5miMengo Palace (Lubiri)
1.6miKasubi Tombs
2.2miUganda Martyrs' Shrine (Namugongo)
6.1miAttractions
Nakasero Market
0.5miOld Taxi Park
0.5miKisenyi
0.9miUganda National Mosque
1miUganda Museum
1.5miYoung African Refugees for Integral Development Center (YARID)
1.5miMengo Palace (Lubiri)
1.6miKasubi Tombs
2.2miUganda Martyrs' Shrine (Namugongo)
6.1miAirports
Entebbe Airport
21.3miJinja Airport
42.5miParadise Restaurant
Cuisines
AfricanAmbiances
Family FriendlyLocation
OutdoorFeatures
Shallow endAge restrictions
Adults onlyAvailability
All seasonPet Friendly
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Steam room
Sauna
Air conditioning
Tennis court
Kid-friendly buffet
Beach umbrellas
Beach chairs/Loungers
Mini golf
24-hour front desk
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Garden view
Elevator
Room service
Restaurant
Terrace
Garden
Wheelchair accessible
Bathtub
Free toiletries
Balcony
Bidet
Private Bathroom
Parking On Site
Accessibility
Bathroom emergency cord
Lowered sink
Raised toilet
Toilet with grab rails
Wheelchair accessible
Activities
Aerobics
Bicycle rental
Golf course
Happy hour
Live music/Performance
Live sports events (broadcast)
Mini golf
Nightclub/DJ
Ping-pong
Pool table
Tennis court
Themed dinners
Bathroom
Additional bathroom
Bathtub
Bathtub or shower
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Evening entertainment
Playground
Food & Drink
Bar
Breakfast in the room
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Tour desk
General
Air conditioning
Carpeted
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Heating
Interconnecting room(s) available
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Dryer
Electric kettle
Living Area
Sitting area
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
Balcony
BBQ facilities
Garden
Outdoor furniture
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Facial treatments
Fitness
Fitness center
Fitness classes
Hair coloring
Hair treatments
Haircut
Hairstyling
Kids' pool
Locker rooms
Makeup services
Manicure
Massage
Outdoor swimming pool
Pedicure
Sauna
Spa facilities
Spa lounge/Relaxation area
Steam room
Waxing services
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
Garden view
From
$179Check-in
From 15:00
Until 23:30
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
Extra bed upon request
$45 per person per day
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Mastercard,
American Express,
Visa,
Cash only
This property accepts cash.
When are the check-in and check-out times for Sheraton Kampala Hotel?
Please note, when staying at Sheraton Kampala Hotel, the check-in times are from 03:00 PM up to 11:30 PM and check-out should be completed by 12:00 PM.
Is vehicle parking offered by Sheraton Kampala Hotel?
Yes, there is parking available at the hotel. It is free, private, on site, and reservation is not required.
What's the nightly rate at Sheraton Kampala Hotel?
For Sheraton Kampala Hotel, room prices kick off at $179. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.
What types of rooms does Sheraton Kampala Hotel offer?
The hotel offers a variety of room types including Diplomatic Suite, Executive King, Club Twin, Standard King, Club King, and Standard Twin. The rooms accommodate 3 adults and 2 children, feature twin or king size beds, and vary in size from 183 sqft to 4758 sqft. Smoking is not allowed in any of the rooms, and some rooms offer Garden or Botanical Garden views and pool access.
What is there to do in Sheraton Kampala Hotel?
Guests at Sheraton Kampala Hotel can enjoy a range of leisure amenities. They can dine at the Paradise Restaurant, offering African cuisine and a family-friendly ambiance. The hotel's outdoor swimming pool is available all year round, with a separate kids' pool. The pool features a shallow end and is for adults only, providing a relaxing atmosphere. Additionally, guests can make use of the hotel's fitness center, sauna, and steam room for relaxation. A tennis court, golf course, and mini-golf add to the recreational options. Live music and performances create a vibrant environment. Children are well-catered for with kid-friendly buffet options and meals. The hotel's garden and terrace provide a serene setting for relaxation. With amenities like 24-hour front desk, room service, and babysitting services, guests can tailor their stay to their preferences.
Does Sheraton Kampala Hotel have a pool for guests?
The Sheraton Kampala Hotel offers an outdoor pool that is available all year round. However, it is restricted to adults only and features a shallow end.
Does Sheraton Kampala Hotel have on-site restaurants?
The Sheraton Kampala Hotel features the Paradise Restaurant, offering African cuisine in a family-friendly ambiance.
Which payment methods are supported by Sheraton Kampala Hotel?
You can pay at Sheraton Kampala Hotel using cash as well as American Express, Mastercard, and Visa.
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