Dedeman Palandoken Resort Hotel

We first encountered the Dedeman hotel a few years prior to now. We were immediately drawn to it due to the friendly nature of the staff (particularly Enes and Deniz) and the well kept facilities. Due to COVID we weren’t able to come until now, and it was well worth the wait. Not only are the staff the most attentive and kind hearted people we’ve ever been hosted by but additionally the location is terrific. Each and every window you look out from has a breathtaking view. Moreover, due to the location you are able to ski in and out of the hotel with ease. There are also wonderful facilities such as games rooms, a spa, a club, cafes, restaurants and best of all live music. The evening entertainment exceeded all expectations, there was never a dull moment. Furthermore, due to the close proximity to the slopes Dedeman has a close relationship with the ski instructors who were accommodating, hilarious and altruistic. Especially, Mr Caner who took fabulous care of us. Overall we had a fabulous experience, both of my teenagers rated this trip a 10/10, as do I. Which counts for a lot due to us having skied everywhere from Lake Tahoe to The Alps. I can’t wait to revisit and see the upcoming renovations.

Nothing

Location Best location for skiing (Specially beginners) Literally 5 meters from cafe to ski lift Sauna and Hammam in the snow ( a must to experience)

- Extra items prices ( laundry and gear hire were tripple the price of the other hotels) - No exchange at the hotel

Staying here with my whole family was the best decision this winter season so far. The ski lift is next to the hotel. Staff is friendly, even when my children create a mess. BTW, there's a babysitting service. Breakfasts and dinners were awesome. Overall recommended for riders traveling with families.

Spa area needs a renovation

Had a brilliant time in the hotel. Fantastic location, mid-mountain. Ski-in/ski-out. Great food and fun late-night bar. I’ll certainly be back soon. Başak and all hotel staff were extremely kind and helpful.

The food was great. Staff members are friendly and helpful. The hotel is 5 steps away from the ski lift.

The noise. You can hear other guests in the hallway literally screaming and yelling like they own the place at 2 am.

Great location for those who like to ski, the ski lounge is exactly on hotel’s location, food also was very delicious, some employees are really friendly and kind.

Spa needs to be more clean, receptionists should know at least two languages.

Dinner was more than I expect. Too many options, all very delicious. Also the traditional shows during dinner were very enjoyable. Hotel being in the middle of the ski-slops is just perfect.

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A real ski-in and ski-out resort, upper hill, very good breakfast and comfortable bed. ski pass is included in the room fee.

Toilet flushing water is a bit weak.

Location to ski bar is the most convenient

The Internet keeps dropping and you have keep logging in

Location is great, right on the slopes, doesn't get any better than that. Rooms were quiet and super warm. Staff was kind and helpful. Good value for money.

Hotel a bit outdated and rooms were a bit in poor shape. Food offer was all included but was bland.