Sorell Hotel Rüden

Hotel is in an extremely convenient location in the historic part of the town. The staff are all very helpful particularly the tall young lady on reception. Very good choice of food for breakfast. Layout of my single room was very efficient. Loved the fact that bed has a bedhead with space for my spectacles. Loved the desk. Loved the exposed wooden beams from the old building. Hotel has an elevator from ground floor to all floors. Hotel is conveniently located for 4 km walk beside Rhine river to Rheinfall.

The ceiling light was just inside the door instead of over the desk. I had to keep the light on in the ensuite bathroom in order to have enough light in the room (which meant that the extractor fan was going all the time). Access to the wi-fi works like pop-up advertising on your laptop so if you have your laptop set up to block pop-up advertising you will not be able to access the wi-fi. Most importantly do not turn the lock on the inside of your door to horizontal when you leave the room as you will not be able to get back in - you will need to get the very helpful tall young lady on reception to come and unlock the door with her master key.

The hotel building is beautiful with a lot of character. It's located in the old town and a short walk from all the different sites and shops, as well as a 5 min walk to the train station. The rooms are well decorated with nice bedding, towels and modern bathrooms. Our room was build in the eaves of the building and had some beautiful old beams. The breakfast buffet had a really nice selection and the staff were friendly and helpful.

We stayed during a hot week and the room was in the upper levels of the building with no A/C. While they did provide a fan, the small windows meant that air flow wasn't great and the room stayed quite warm. There was also a beam running across the floor in front of our room and some in other rooms and people with mobility issues need to highlight this when booking a room.

the hotel was the best hotel I have ever stayed at. Somebody had thought ahead what a customer wanted and provided excellent service plus extra features that have not been in other hotels. I could list these as they do not show up in Booking.com's list of features but that would make it too easy for other hotels to copy. The staff, including room staff, were aware of, and addressed, my needs even before I was aware I needed assistance to make the stay extra pleasant.

Absolutely NOTHING!

The staff were very friendly - both at reception and at breakfast. The hotel was lovely and the room, although small was quiet and well equipped. The shower, wifi and breakfast were all excellent. The location was perfect for us - 4 minutes walk from the train station and right on the main streets.

The only complaint we had was that the room was very warm, but we didn't ask for it be adjusted so maybe something could have been done.

First of all I have to salute the staff: Incredibly professional, friendly, welcoming, and cooperative. The room was so comfortable. All its facilities worked like a charm. The location is extremely convenient near everything. The breakfast is so delicious; it can have more variability but still amazing. Oh! and again: the staff the staff the staff :)

Nothing

It is a very beautiful and cozy hotel in the heart of Schaffhausen. We had a very pleasent stay. The personal was super nice and the breakfast was delicous and abundant. We fell in love with the pastries and you could also ask for extra salmon and meat. Really worth it if you are visiting Schaffhausen!

The room was a bit small but that It was meant to be as it is a reformed 15th century hotel.

Excellent location in the old city. Good breakfast.

This is a very old hotel which has been upgraded. The first room we were offered had a raised beam (20 cm high) in front of the door to the room, which meant not being able to roll the suitcase into the room. The windows of this room were also very high up and out of reach. We requested another room and this was provided.

everything was very good. Breakfast was much better than an average swiss breakfast, they have even made omlette without any extra cost. It is in a perfect location, only few metres to the centre. Staff was very helpful. Room was small but very clean. Beds were comfortable. Overall I am very satisfied with my stay in this hotel.

room was a bit small but was enough for 2 people

- Location is great and it's in the ''Old Town'' of Schaffhausen!! Several good restaurants and cafes are nearby. Couple of minutes walking distance from main train station and approx. 10 minutes from River Rhein. - We stayed ''economy standard room'' and although there was no open window to outside , it was really perfect!! Very clean, very well decorated and warm ambience ... - Hotel staff is very kind and helpfull . - Breakfast buffet is extraordinary . wide selection of tasty foods, very delicious !!! I also need to mention that the staff in charge of breakfast buffet and service were amazing !!! - Thanks a lot Sorell Hotel Rüden team !!!

Nothing at all !!!

Lovely place for a night in the area. Super nice clean design with industrial furniture to match the building decor. Breakfast had a good selection too.

It's very hot in Switzerland these days, and we could not sleep without the fan on. An actual airco built into the rooms would be most suitable for Summer.