Mercure Lenzburg Krone

The hotel has a very nice appearance. I reserved 2 rooms. The room in the 300 building was much nicer that the other room in the main building. I loved that our 300 building room had an AC unit, loved the free beverages and our view of the castle was so great. Breakfast was outstanding with so many good choices.

Our other room in the main building did not have AC. The view was basically just the sky. We couldn't get the room cooled down well at night.

The area, the staff..

The hotel is understaffed... At breakfast almost everyday there was things not ready to eat. Food was missing and not available anymore like Eggs & bacon and bread. Also when they have 80 people for breakfast and only one little 2 slice toaster it just doesn't work...We went to the reception to complain around 09:15 and waited 10 minutes saw no-one and gave up on breakfast...This was on the 20th of May..

We appreciated the free parking spot in the Hotel Garage. Very friendly and professional staff (however we didn't interact a lot as we stayed only one night). The breakfast was very good, with all you need. Hotel location is perfect, really close to everything, all the restaurants are around. The room was clean and nice, not the largest room we ever had, but perfect for two travellers.

We travelled mid march and the room temperature was a bit warm, but you can open the windows a little while and then you are fine for the night. Otherwise there is really nothing to report in this section.

Nice hotel in the center of Lenzburg which is a very pretty little town with a beautiful castle. We stayed there for two nights and had everything we needed. Breakfast was very good with a decent choice of cheese (surprisingly 😉) and pastries. The staff was very friendly and kind. We were able to park our car in the hotel garage which was very convenient.

The hotel is a bit of a maze with different levels, but one can survive if stays long enough. 😉 Also beds were soft for my liking but that is a question of one's personal preference.

Breakfast was good ,lots of choice. Good location .Friendly and polite staff. Upgraded my room which was good of them.

Checked out at 4am but took a while to find somebody to open the doors to let me out.

Indeed, a Swiss quality of both the product and the service. NOTE: I found understanding for a reasonable and documented small deley at the check out, and immediate support for whatever I need extra. Definitely, my favorite accommodation when returning to Lenzburg.

We like the room, the location and the free wifi

The breakfast was poor, and the towels were not changed even once during our stay at the hotel.

very clean and close to shops, restaurants and castle.

rooms very hot, but heating can be turned down. in the summer it would be good if it had air con.

Everything apart from the price

Swiss Hotels are so expensive compared to other European Hotels and this is an issue when on restricted business funding.

Loved the staff. Everyone was so lovely. Location was perfect right in the centre and free parking. Also loved the free mini bar :)