Ronda Hotel Polo

We didn´t have breakfast at the cafe of the hotel due to the bad experience I had the evening before on the day we arrived, when I stopped there for a snack. First, let me inform that there was ONLY two or 3 other people there besides me, who left the place after 15-20 minutes, which left me as the only person there. After my order, they took about 20 minutes just to inform me they couldn´t make the smothie I had asked for because the blender was broken. How long does it take to figure that out??? After, when I decided for the fresh orange juice (and the machine was right there in a visible place) they took another 20 minutes to bring it, and it was NOT made in the machine that was there on the front. I counldn´t figure out why. So, I stayed there for almost one hour before I could finish having my snack: a glass of juice and piece of pie that was already there, ready. Because of that bad experience we didn´t take the risk to have breakfast there in the morning, especially in the last day when we had a train to catch. Something else: there was a whole menu there offering all sorts of things, like sandwiches, toasts, etc. but nothing was available, except for the cakes and pies that were already made there on display. Not even a piece of bread.

The treatment I had at the café.

Location was perfect - right in the city center and close to the main city's attractions so you could just walk everywhere. We were lucky to park our car for free in the street right in front of the hotel entrance (the spot has been just freed up upon our arrival), however parking in nearby parking place would not be an issue either. It was nice that there was an equipped kitchen on the ground floor open for guests. Premises were clean and personnel very friendly.

We did not order breakfast upon booking, however it was possible to have it for 10 EUR/person (upon booking for 8 EUR). However I would not consider it as a real issue - still the price was OK (although you can have breakfast also outside hotel with no problem and even for less).

We didn't know exactly where the hotel was before we got to Ronda. And was pleasantly surprised to find how very close it was to Ronda centre, bridges and park. The room was clean and spacious and the beds and pillows were REALLY comfortable! I didn't want to get up! There was a little cafe within the hotel that you can get very reasonably priced breakfast, croissants and cakes. Nice English tea too! Will definitely stay here again when visiting Ronda.

There was honestly nothing that I didn't like about this lovely hotel!

Lovely hotel - very helpful receptionist offered us a choice of rooms. Coffee shop on ground floor ideal for breakfast. Lovely rooftop terrace with an honesty bar. Clean comfortable room, recently decorated. Good shower room. Comfortable bed. Excellent location - round the corner from central square with good restaurants. This leads onto the main pedestrianised shopping centre and the famous bridge across the gorge into the old town. At the end of the hotel's strees is a park which leads to the walks around the city walls and gorge - wonderful views. More practically, it is an easy stroll from the bus station.

Nothing.

It's a nice hotel quite close to everything you can see in Ronda. The receptionist was very kind. The room was big and spacious and it was indeed very quiet. Elevator worked great. You can have breakfast in the cafe next door which is nice.

While the room we were in was great, in retrospective I think they gave us another room, as the one I booked had a bathroom with a window and the one we stayed didn't. I only realized this after getting home but at the same time, we only stayed one night so it was fine. Nothing wrong with the room we had though, just something I realized after staying there.

All of the staff were very helpful and friendly. When I accidentally left a credit card in the room safe, the hotel contacted me and offered to send it to me. They were also very helpful recommending restaurants. The onsite restaurant, while simple, was perfect for breakfast. Our room was also very clean. All of the main sights in Ronda were within easy walking distance. A great choice in Ronda.

While this is not exactly a complaint, on one of the two nights we stayed at the hotel, the processions passed right outside our window rather late at night. This did make it hard to sleep, but it was all a part of the Holy Week ritual and it made for a memorable experience.

Very nice hotel, excellent value. Small but comfortable room with a good writing desk, good wifi, friendly staff who gave us lots of travel tips. What is excellent: a kitchen below where you can warm up and eat your own meal, make some tea etc. A great feature. The attached restaurant is very good (excellent cakes).

Bed was ok, could have been more comfortable (felt like we were sleeping on bedspring). All else was very good and we would come back.

The hotel is very good located - in the very center of Ronda. The staff is very kind and helpful. We have received lots of additional informations and advices about Ronda which helped us to enjoy the stay in this beautiful town. Although hotel has no parking, it has an agreement with a nearby parking with very good rate. The room I received was very nice and cosy with beautiful bathroom.

Additional lighting in the bathroom (around the mirror) would be helpful ;)

The location is really good, right next to a beautiful park. Staff were all friendly. Room was nicely presented and had almost everything you could want. When we arrived we were offered choices between a couple of rooms as there was more than 1 available.

Only issue for me was the pillows. The room had 1 soft and one harder pillow per bed, however I found them uncofmortable to sleep with and woke up with neck pain. The second day we asked for an extra pillow which was delivered to our room, so not a problem after that.

Hotel staff were polite and courteous. The rooms were clean and toilet was immaculate. Location was absolutely perfect.

The restaurant staff where the buffet breakfast was was extremely rude and very offensive. The elder women shouldn't be in the service business.. clearly looked down on us and raised her voice when we had an inquiry. Very very discouraging!