Van der Valk Hotel Assen

The spa and sauna area were AMAZING. 5 saunas, a snowshower, great pool, showers etc. More than enough fresh towels. Opening times could have been more generous. The gym was amazing. Everything you need is available. State of the art machines, weights, … fresh and cold water, towels. Bike rental was well arranged and against fair prices. Rooms were of great size, bathrooms were great too. TV

Rooms weren‘t cleaned, only fresg towels. When asking at the reception, staff was everything but helpful.

Great spa. Comfortable spacious room with terras. We travelled with a dog which was not allowed in the restaurant but we could dine in the bar without leaving our dog alone in the room. For breakfast, there are tables in the lobby which provide a solution. There is a forest next to the hotel. Breakfast had many choices and was good value for money.

The communication. Because we travelled with a dog, we were ‘downgraded’ to a lesser room. In the end the room was perfect and conforming to our normal expectations but we were expecting some non-renovated left overs in the hotel. This could easily be solved by adjusting text on website and by presenting better pictures of these ‘lesser’ rooms, which as said, were fine. Also staff could be better instructed to treat dog-travelers as valuable guests instead of second-rank customers (or do not allow dogs at all). Not all tables in the breakfast room were spaced at 1.5 m distance. Although Corona regulations are relaxed, I did not feel fully comfortable with some couching guests and running children around.

We were bumped up to a better room which was very comfortable and had a bath in the centre of the room. Ate in the restaurant both nights and food was excellent but not very expensive. Staff were all very friendly and eager to help. Free parking as well.

Room was spacious and clean, bathroom has a separate bath and shower, hygiene products provide were also nice. breakfast was really nice and had a wide variety of options. sport facilities were adequate.

serve breakfast earlier, I had to rush breakfast to limit the delay for starting work.

The beds and shower.

The girl at the checking, didn't seem friendly. We asked about other rooms or a switch, but she kept giving the same answer (we are full, and 'maybe' the room request are not the same) without even making an effort to check if our request was possible. Also room service (restaurant) was only possible from 11 am. Check out time, which was a pitty. For a room that was booked for 2 guest, there was just one water bottle.

the rooms are quite big with very comfy beds and a bathroom suited for royalty! everything is top notch clean and taken care off. the staff is super friendly and helpful and the wellness center is amazing! this alone is worth visiting this hotel. the restaurant is also excellent with plenty to choose from on the menu.

nothing

it was close to town as well as easy to get on and off the highway. enough parking and like the fact that you can sit outside direct from your room.

motorcycle parking is good, but found the path a bit too crooked especially as it is on a slope.

really lovely big rooms. very comfortable bed and bed linen. really big bathroom with jacuzzi. Very good food. breakfast very fresh and wide variety. staff very friendly and helpful. would highly recommend.

nothing!

room and shower

inefficient car hand out process, why not print it instead of manual process. self checking app did not take into account that I already payed and asked for another guarantee of the room costs

Very comfortable- tastefully decorated the rooms were very spacious Food in the restaurant was fabulous

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