Cala de Mar Resort & Spa Ixtapa

The private pool and balcony was amazing. The bed was exceptionally comfortable. The views were spectacular. I loved the guacamole and beers delivery every night. The seafood restaurant was exceptional.

The private pool even at highest temp is 70 degrees (F). It was great on a hot afternoon but at night (when I wanted to use it), it was too cold. The bathrooms only have a tiny shower and no tub. Like the size showered you'd see in a small hotel room in NYC or something. No romantic showers or long soaks in a tub to relax. You really notice it because of the cold private pool (not a hot tub). The site touts a personal assistant but they didn't respond or check the WhatsApp messages. Even when I called to ask for the evening delivery to be left on the balcony because I had a work meeting with a client in Korea, the message wasn't relayed and the staff member just banged and banged on the door. The size and price of the hotel should translate into not having those problems.

Everything exceeded our expectations and we will be back. The setting is almost like Amalfi or Taormina (Italy) where the resort is on the cliffs, views from every room, restaurant, pool. Boutique size, so we made friends with several other guests and the wonderful staff. I loved being over a rocky coastline where you can hear the waves all night, but be aware that there is not a sandy or gentle/swimmable beach accessible from the hotel. I had a wonderful swim in the waves against the rocks at the charming little rocky beach accessible from the resort, wearing good shoes and a snorkel, but this may be challenging and not recommended for most. But the sea was the perfect temperature (this was over new year's.)

It seems hard to provide anything negative, so we are reaching here...there isn't really a bar to socialize at. The wifi seemed to work but there were some functions on our laptops that didn't go through. The WhatsApp personal assistant is a good tool, but sometimes it took a bit of time, for example, just to get ice, or to have the staff flip the button to heat the spa (which every room has, so great.) But seriously these are so minor!

This hotel is amazing. The location was beautiful, the weather was perfect (we were there at the beginning of May) and the staff was beyond our expectations. I had read the reviews of this hotel and saw they were good but I was not expecting this level of greatness. You can tell the employees are happy because they go beyond the expectations to deliver first class service. We're definitely going back.

The only somewhat disappointing aspect was our bed was not too comfortable and it appeared that the mattress was a bit old. Everything else about this hotel was fantastic.

It’s secluded, private and you have no need to leave your room. The views are absolutely exceptional in all rooms.

There’s no beach at the property, I am totally ok with that but it is something to consider

the food was excellent the chef jesus was amazing and available to check on our reaction to the meals

Great place to stay if you are looking for a nice romantic getaway... great views, great food, very nice facilities, great atmosphere, great staff... everything amazing. Every room has its own private terrace and pool...

Drinks are a little bit too pricey...

The staff had such an amazing focus on giving us one on one attention that we didn’t feel lost in the crowd. We also had an immense amount of privacy.

service was excellent

Everything

The facilities are beautiful

The in-room-pool was very cold, not much usage because of this.

everything !