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+1-833-728-2041711 reviews
From
$811244-2, Sengokuhara , Hakone, 250-0631, JP
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+1-833-728-2041711 reviews
1/67
From
$81Call for great rates
+1-833-728-2041Pet Friendly
Free Private Parking
Free wifi
Air conditioning
Hot spring bath
Mountain view
Non-smoking rooms
Garden view
Located in the charming city of Hakone, Japan, Hotel Kagetsuen is a delightful 4-star accommodation offering a serene escape with stunning mountain views. Situated at 1244-2 Sengokuhara, just 4mi from the city center, this pet-friendly hotel provides a peaceful retreat for travelers looking to relax in the beauty of nature. The hotel features free amenities such as private parking, Wifi, air conditioning, and a hot spring bath, allowing guests to unwind in comfort.
With 711 reviews praising its tranquil atmosphere and top-notch amenities, Hotel Kagetsuen offers a great value stay starting from just $81. Guests can enjoy non-smoking rooms with garden views, soaking in a bathtub with a mountain backdrop, and savoring delicious meals at the on-site restaurant. The hotel's elevator provides easy access to upper floors, and the private bathrooms are equipped with a bidet for added convenience.
Nature lovers and those seeking a peaceful retreat will find Hotel Kagetsuen to be the perfect destination in Hakone, Japan. Surrounded by lush greenery and offering complimentary services like free parking on site, this hotel is an excellent choice for a relaxing getaway. Whether enjoying the hot spring bath or admiring the garden views, guests are sure to have a memorable stay at this charming mountain retreat.
Guests at Hotel Kagetsuen can indulge in a culinary experience at the on-site restaurants. HINOKI, with its traditional ambiance, offers exquisite Japanese cuisine that tantalizes the taste buds and provides a cultural dining experience. Whether it's savoring fresh sushi or trying traditional ramen, guests can enjoy a truly authentic meal without leaving the comfort of the hotel. For a more casual dining option, AZALEA is available on-site, providing a convenient choice for a quick and satisfying bite.
To make payment convenient for guests, Hotel Kagetsuen accepts various forms of payment. Cash payments are accepted, and guests can also use Diners Club, American Express, Mastercard, Visa, JCB, NICOS, UC, and UnionPay for hassle-free transactions. This variety of payment options ensures that guests can choose the method that suits them best, making their stay at the hotel smooth and enjoyable.
For those seeking an unforgettable stay in Hakone, Hotel Kagetsuen offers a range of room options to cater to different preferences. From the spacious Superior Twin Room with Garden View, ideal for families or friends traveling together, to the cozy Twin Room with Garden View for single occupancy, guests can relax in comfort amidst the stunning mountain views. The Renovated Room with Tatami Area and Garden View exudes traditional charm, while the Deluxe Twin Room provides a touch of luxury for a truly rejuvenating stay at this mountain retreat.
Closest airports
Tokyo International Airport
48.8miMt. Fuji Shizuoka Airport
55.7miPet Friendly
Free Private Parking
Free wifi
Air conditioning
Hot spring bath
Mountain view
Non-smoking rooms
Garden view
Elevator
Restaurant
Garden
Bathtub
Upper floors accessible by elevator
Bidet
Private Bathroom
Parking On Site
Superior Twin Room with Garden View - Non-Smoking
2 Twin Beds
1 Sofa Bed
680 sqft
Mountain view
Garden view
Private Bathroom
Bathtub
x3
Spacious Superior Twin Room with Garden View. Sleeps up to 3 adults. Enjoy air conditioning, garden view, and elegant bathroom with bathtub.
Twin Room with Garden View - single occupancy - Smoking
2 Twin Beds
225 sqft
Mountain view
Garden view
Private Bathroom
Flat-screen TV
Relax in a cozy Twin Room with Garden View, featuring two twin beds and a private bathroom. Enjoy the mountain breeze and embrace a smoking-friendly atmosphere.
Renovated Room with Tatami Area and Garden View - Non-Smoking
2 Twin Beds
2 Futon Mat Beds
450 sqft
Mountain view
Garden view
Private Bathroom
Flat-screen TV
x4
Relax in a tastefully renovated quadruple room featuring a peaceful tatami area and a stunning garden view. Enjoy the spacious 452 sqft room with comfortable twin beds and traditional futon mats.
Deluxe Twin Room
2 Twin Beds
300 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
Experience comfort in our Deluxe Twin Room with 2 Twin beds, air conditioning, and a private bathroom in a 301 sqft space, perfect for 2 adults looking for a relaxing stay.
7.6
711 reviewsFrom
$81Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇦🇺
Charles
9.1
9.1
The staff were very friendly and allowed me to check in early (which, after arriving via ropeway, was very much appreciated). They explained when the local restaurants closed and how I can book a table with them. The private baths were also very relaxing and they had a wide selection of wash products to go with it. The hotel is located right next to a beautiful view of Mt Fuji and a bus stop. One thing to note: I accidentally left behind a postcard to my family before I checked out. The postcard had a stamp and address on it, and the hotel posted it for me without me having to ask. Very much appreciated.
Minor nit-pick, but when the staff cleaned my room they opened the blocking curtains. There were nights where I forgot to close them and woke up early to the bright June sun. Not something to blame, but my advice is to remember to check your curtains.
🇲🇴
Nuno
8.2
8.2
Four person room was clean and spacious with en suite toilet and shower facilities. Good breakfast buffet with Western and Japanese food options. Odakyu Highway Bus from Shinjuku stops right at the front entrance of the hotel (南温泉荘 / Minami-onsen station). Great for travellers with luggage 24 hour hot spring facilities including private hot spring baths that can be used at any time with no reservation required.
Hotel was a little bit old fashioned and run down in places Far from most of Hakone's attractions although there are several public transportation options (but check the timetables because most lines stop fairly early) No restaurants open close by so best to book dinner in hotel or bring in food from outside to eat in room.
🇦🇺
Julie
8.2
8.2
Location- central to so many attractions, we had a car and spent 2 days exploring, we could easily have stayed another night, as there was so much to see and do. Touristy, but we loved it! -You could easily walk to bus stop and visitors centre if you don't have a car Room- huge, and recently renovated on the top floor, with a Tatami area for sitting, dining and bedding supplied for 2 extra persons sleeping on Tatami). Bedding- 2 Single Beds which felt like King singles, and 2 ?Futon/Tatami beds Bathroom- modern, separate toilet. Vanity mirror with seat in main bedroom, as well as 2 chairs and small table can in handy for sitting reading, coffee and a drink in the evening. Storage cupboard- we could store our suitcases easily, and had a safe to lock our valuables. Lighting- many options from overhead on bedhead, mirror etc, and even dimmable in Tatami area The view out onto the front garden was beautiful, and made more beautiful from fresh snow overnight. Breakfast- standard buffet that we found elsewhere in Japan, large range of Western and Japanese hot and cold choices. For Japanese standards (we have experienced several times) this room was great in size, room to comfortably move around, for 2 tall Australians, we had several comfortable seating options. Its 'the little things' that make a stay special, such as the cookies, and tea set, not to mention the beautiful gowns to wear in room, I haven't even mentioned the 3 private onsens, which we never had to wait for, which we loved after a cold rainy day. Would stay here again!
Disliked · Although our room was non-smoking, you could still smell cigarette smoke on our floor. Shower was a tiny cubicle, with door, limited room to move and no toiletry space, so had to put items on the floor
🇺🇸
Jennifer
10
10
My husband and I stayed for three nights while dependent on public transportation. The location is next to a bus stop, 15-20 mins away from the busy town and walking distance to Lake Ashi. We arrived in the evening, after restaurants had closed in town. We feared going hungry until we jumped off a bus at 7-eleven and grabbed dinner food, the property had a microwave, hot water and chopsticks. We had a “garden view” room and on a clear day could see Mt Fuji. The private onsens were always available whenever we wanted a soak, no reservations required. The breakfast was nice as restaurants are a 10-15 min bus ride away. Due to location of the hotel, I highly recommend the Hakone free pass. We were able to utilize multiple transportations for three days to see the all the sites. Hiking trails are walking distance from the hotel.
Many reviewers talk about the out dated property. If you are used to fancy 5-star hotels then this is not the place for you. However, if you want onsens, comfy room, views, and a moment to get away from busy Japan and don’t mind an aging hotel then this is the place for you.
🇺🇸
Gregory
9.1
9.1
Onsen was great, breakfast (buffet style) was great. Within walking distance of both bus stop, cable car station, and visitor information center if you are traveling using public transportation. Nice view of the countryside, including Fuji, from our window.
Dinner was great, the wait staff was wonderful, but if you're palate is not used to traditional Japanese fare, (We're from the U.S.) you might find yourself passing over some of the courses; it was a set multi-course menu. We're just not used to fish stew! There was some construction/renovations happening in the lobby area, but it wasn't disruptive to our stay.
🇺🇸
Jenghis
10
10
staff was very supportive and helpful, i checked my luggage early and it was waiting in my room. they helped me use a courier service to make it easier to get back to shinjuku, since i didn’t have luggage i was free to explore hakone via boat and gondola. dinner was fully booked the night of my stay, but they booked me a free taxi to and from a local soba restaurant that even had tempura made from seasonal mountain vegetables. the baths and amenities exceeded expectations
my only wish is that they sold the yukata in the gift shop, the pattern on mine was beautiful!
🇺🇸
Roy
9.1
9.1
difficult to get to lunch and dinner nearby. off-season?
🇺🇸
Strigoica
10
10
We are perfectly happy with our stay at Kagetsuen, and highly recommend this hotel! I will just mention some of the highlights: nicely sized and very comfortable room, cleaned daily and even too much as they insist on changing bed linen daily, which is completely unnecessary; private mineral baths for which we never had to wait or make a reservation; very good breakfast with many choices; kind staff; exceptional cleanliness; 1 minute walk from the bus stop, but we walked to museums and villages as well; and finally, a spectacular view of Mt. Fuji! True, the hotel is not very new but the furniture and design from a few decades ago give it a nostalgic feel. Where else in the world do you have a dial phone from which you can make international calls and call other rooms? 😃 As I said, everything is functional, and we enjoyed our stay very much, thank you!
The only thing is that Japan is still operating under covid rules, so there are multiple precautions you encounter nowhere else any more, but the hotel cannot decide on this alone, as most Japanese people wear masks even when they walk outside.
🇯🇵
Marimogongen
9.1
9.1
Friendly staff, public and private onsen bath options. Rooms are cute and the hotel is not new but is reformed so its clean and comfortable. There is a bus station right in front of the hotel. T
I was disappointed to see that the ladies public bath was closed before the announce closing time ; it was supposed to close at 11am and I went there at 10am just to see that they were already cleaning it...
🇸🇬
Weesiang
9.1
9.1
Friendly and helpful front desk gentleman who help us with our check-in, queries on itinerary and departure timings, etc. We would like to comment him for his good service. Private onsen was a good experience for the family. The family also enjoy the buffet breakfast which included some Japanese flavours.
Nothing about the hotel. Rain for the two days while we were in Hakone. Sunshine when we were leaving and we got a good view of Mount Fuji at the bus stop.
Attractions
Owakudani
1.1miPola Museum of Art
1.5miHakone Open-Air Museum
2.9miNarukawa Art Museum
3.5miOdawara Castle (Odawara-jo)
8.7miFuji-Hakone-Izu National Park
16.5miMt. Fuji 5th Station
18.4miFuji Five Lakes (Fujigoko)
20.2miKawaguchi-ko (Lake Kawaguchi)
23.3miFujiyoshida Sengen Shrine (Kitaguchi Hongu Fuji Sengen Jinja)
23.6miShiraito Falls (Shiraito no Taki)
23.8miNarusawa Ice Cave
24.7miAokigahara Forest
26.6miLake Motosu (Motosu-ko)
27.9miDaibutsu (Great Buddha of Kamakura)
30.6miAttractions
Owakudani
1.1miPola Museum of Art
1.5miHakone Open-Air Museum
2.9miNarukawa Art Museum
3.5miOdawara Castle (Odawara-jo)
8.7miFuji-Hakone-Izu National Park
16.5miMt. Fuji 5th Station
18.4miFuji Five Lakes (Fujigoko)
20.2miKawaguchi-ko (Lake Kawaguchi)
23.3miFujiyoshida Sengen Shrine (Kitaguchi Hongu Fuji Sengen Jinja)
23.6miShiraito Falls (Shiraito no Taki)
23.8miNarusawa Ice Cave
24.7miAokigahara Forest
26.6miLake Motosu (Motosu-ko)
27.9miDaibutsu (Great Buddha of Kamakura)
30.6miAirports
Tokyo International Airport
48.8miMt. Fuji Shizuoka Airport
55.7miHINOKI
Cuisines
JapaneseAmbiances
TraditionalPet Friendly
Free Private Parking
Free wifi
Air conditioning
Hot spring bath
Mountain view
Non-smoking rooms
Garden view
Elevator
Restaurant
Garden
Bathtub
Upper floors accessible by elevator
Bidet
Private Bathroom
Parking On Site
Accessibility
Upper floors accessible by elevator
Activities
Karaoke
Ping-pong
Bathroom
Bathtub
Bathtub or shower
Bidet
Hairdryer
Private Bathroom
Shared toilet
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Food & Drink
Restaurant
Vending machine (drinks)
Vending machine (snacks)
Front Desk Services
Baggage storage
General
Air conditioning
Designated smoking area
Elevator
Heating
Non-smoking rooms
Pet Friendly
Internet
Free wifi
Kitchen
Electric kettle
Refrigerator
Living Area
Sofa
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
Garden
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Safety & security
Fire extinguishers
Key access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Full-body massage
Hot spring bath
Massage
Massage chair
Public Bath
View
Garden view
Inner courtyard view
Mountain view
From
$81Pets
Pets are not allowed.
Internet
WiFi is available in the hotel rooms and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 4 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Diners Club,
American Express,
Mastercard,
Visa,
JCB,
NICOS,
UC,
Cash only,
UnionPay
This property accepts cash.
Does Hotel Kagetsuen provide free parking options?
Certainly! Yes, at Hotel Kagetsuen, there is free private on-site parking available for guests.
How much does a stay at Hotel Kagetsuen cost?
Accommodations at Hotel Kagetsuen can start from $81. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.
What are the room types available at Hotel Kagetsuen?
Hotel Kagetsuen offers various room types including Superior Twin Room with Garden View, Twin Room with Garden View, Renovated Room with Tatami Area, and Deluxe Twin Room. Occupancy ranges from single to quadruple, accommodating up to 4 adults. Smoking is allowed in the Twin Room with Garden View for single occupancy, while the other rooms are non-smoking. Bed sizes vary from twin beds to futon mats.
What activities does Hotel Kagetsuen offer?
Guests at Hotel Kagetsuen can indulge in leisurely activities during their stay. They can enjoy a relaxing soak in the hot spring bath while admiring the picturesque mountain views. The hotel's beautiful garden offers a serene spot to unwind and connect with nature. Culinary enthusiasts can savor delicious meals at the on-site restaurants. HINOKI provides a traditional Japanese dining experience, while AZALEA offers another fantastic culinary option. Moreover, guests can take advantage of the convenience of private parking and Wi-Fi access provided by the hotel. Whether relaxing in non-smoking rooms or exploring the garden view, guests have plenty of ways to enjoy their time at Hotel Kagetsuen.
Is there an in-house restaurant at Hotel Kagetsuen?
Hotel Kagetsuen offers two on-site restaurants: HINOKI, known for its traditional Japanese cuisine, and AZALEA.
What methods of payment does Hotel Kagetsuen accept?
Hotel Kagetsuen accepts various payment methods including Diners Club, American Express, Mastercard, Visa, JCB, NICOS, UC, UnionPay. Additionally, cash is also accepted as a payment option at the hotel.
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