Palace Hotel

The night manager Dali was very welcoming and helpful. The room that was given to us was exactly what we expected. We had a balcony and a great view of the lake and mountains.

The breakfast was ordinary.

We would like to shout out to Dali, the night manager who is an exceptionally kind person that went out of his own way to make sure our stay would be a truly special one. Can’t thank him enough for all his efforts, warmth and hospitality!

We had a lovely room with a huge terrace. Very comfortable bed, lots of towels, good toiletries, and water and soft drinks in the minibar. Housekeeping staff were really good, and all hotel staff were very friendly. Great breakfast. Lovely main pool and nice rooftop pool too.

The hotel is 2.5km from Desenzano so you have to drive or walk 50 minutes to get into town. Difficult to get taxis back from town at night. The hotel could do with a shuttle bus to and from town.

The pool and spa was amazing! Breakfast was really nice too

I wish the restaurant was open and night

lovely facilities, very relaxing

the roof top salt pool is amazing, you can order drinks there. the view is special The breakfast is very good, the rooms are more than enough

amazing location! clean and comfy. very very friendly staff!

the pool and spa unfortunately close at 20:00.

It’s really a good hotel, fantastic view with 2 pools, the rooms are great and comfortable, the staff very helpful and friendly, If i would back to garda lake absolutely i will be in this hotel

The private parking was for money 15€ we parked outside the hotel and it was a stormy night with huge hail so many cars were heavily damaged if we park inside then there will be no damage to the car, that's the only negative thing, maybe you can take 5€ for the parking but I think that 4 starts hotel don't have to take money for parking from your guests

staffing was very pleasant and helpful. Italian, English, German and French speaking. the rooms were cleaned and checked 2 times a day. we had the chance to have 2 rooms next to each other with the most amazing terrace/balcony (about 150m2) with sun beds and artificial grass. all was very well maintained and services were up to expectations for a 4 stars hotel.

unfortunately there is no possibility to have diner in the evening. maybe something to think about.

Beautiful grounds, and a pool. Lovely lobby and bar. All rooms have a large balcony. The majority of the staff was really friendly and very helpful. One of the staff members showed us the bus stop etc. They do bike hire which is a lovely addition.

In regards to the bike hire. Bikes are not well maintained, we had an issue with one of them and as we weren't provided with any repair kit we had to ask other people for help. There is no iron in the room and they do not have an iron room. Instead you pay for the ironing service. The SPA was closed and we couldn't use it as we were not made aware that you have to pre book the treatment prior to arrival.