Mercure Jakarta Simatupang

On the whole the breakfast was good. A variety of hot and cold items. The toaster took 2 or 3 goes to toast and the coffee machine hissed and spat at me. Staff noticed my problem and offered when they greeted me in the morning to make me coffee.

Drawers for clothing, there seemed to be a cupboard missing. Having to stack everything on the wardrobe floor for 2 weeks was not good. The shower splashed all over the floor. The curtain that could be pulled down in the shower was covered with mound.

The location and friendliness of the staff. The breakfast buffet spread has definitely improved since my last stay and comment. kudos to Mercure Simatupang for a better local spread of offerings, which included the noodle station, for breakfast

Nothing actually. It was perfect but if I have to, I would say the beddings of my room probably has seen better days. The comforter had a torn cover and slight stain on it. The TV controller, the battery compartment has a missing cover…. But overall, it did not matter to me

The hotel is near MRT station. It's very convenient to travel to city centre. There are quite a number of supermarket, convenient stores and eateries around the hotel. Very convenient.

Breakfast needs to improve. There is not much choices. for the fees charged, it is expensive.

The room was very very nice and comfortable. It was easy to reach my prefered water temperature for shower (in many other hotels its hard to make it not either too hot or too cold)

The breakfast buffet was quite below the room standard.

Love the suite room, very spacious, good location, high speed internet connection suitable to work peacefully in the Living room. Professional housekeeper manage to clean my room with minimum noise while im in conference call meeting. good job!

breakfast could be better

close to my work place. it is also walking distance to the MRT station and short drive to Pondok Indah Mall

the breakfast spread could be better by Mercure standard, especially the local offerings

Excellent great choice of international and local food

The bar could be better, no draught beer was disappointing but the staff were fantastic

Clean. Staff excellent. Restaurant not so good, Restaurant on 19 floor is good

The room isn’t same like photos. Small room. Not so comfortable. No bathrobe available. I’ve booked Privilege room but not so good. I think that room 1801 isn’t privilege room type

good breakfast friendly staffs strategic location, close to public transport, highway, and shopping mall

out room was quite hot, AC was not cold enough

nice staff, clean, good amenities and good location.

Internet speed was not very good. I could not connect properly and work via VPN connecting to corporate portal.