Courtyard by Marriott Shillong

The staff are sweet and helpful. They radiate warmth, and they love working at the one-year-old hotel. Thank you, Trisha, Staphanie, and Laaria. And Jogita, thank you for helping me with the last day's booking, which I had forgotten! The room has everything that one would expect from such a place. Soundproofing is excellent, and the curtains are thick and cut all the light. And if you leave it open, the sun will wake you up at five am! The local market and an authentic Khasi food place, Trattoria, are within walking distance.

The housekeeping staff seemed to have gotten infected, perhaps by my amnesic field - but they made it up so well that I wouldn't dare complain about niggles. You could consider using reusable water bottles to reduce the use of plastic bottles. Despite you showing me that, I had difficulty figuring out how to put the air conditioning into the warming mode to my preferred temperature of 26 degrees.

I loved most of the things . Lovely , smiley, happy faces and very helpful staff. Food was delicious . Breakfast options were plenty and me and my family loved it totally. At restaurant, staff were so kind and helpful. Loved the concept of complementary evening snacks and drink . I can’t forget the taste of guava Mary. Overall perfect except two things which I highlighted in below section .

The first disappointing thing was empty Mini Bar . I didn’t expect this from Marriott . When I called help desk , they mentioned , based on your order , we will send you . But it was weird for me digest , The purpose of mini bar is any time guest feel hungry , they can utilise it and pay during checkout . Second disappointing thing was , bath room door of our room 615 was not easy to lock and unlock . Most of the time , we had to call our family member to push the door towards bathroom , so that lock unlock becomes easy.

It is one of the best properties I have stayed at, the hotel staff is very helpful, and professional, the food is great and dinning at their restaurant is really an experience. It has all the bells and whistles too, a great spa, jakoozi, Dj at night… Great keep it up!

There is one area that they need to work on and that is the room service, pretty slow, the in room dinning staff is a bit slow and unenthusiastic. The in room breakfasts that I ordered were also not up to the mark. But other than that, it is a fabulous hotel, highly recommended.

Break fast was excellent. Variety of dishes were available

I have stayed in multiple Marriott’s across different places in India. I must say Mariott Shillong will be among the top 3, if not the top ! Location, service, facilities, mind blowing view- you name it, you have it !! If you are in Shillong, don’t miss staying here (you can thank me later)

While a minor point, but during my last day of stay, there was a huge government committee meeting and the hotel was houseful. My car and driver wasn’t allowed to step out of the hotel premises. Probably a security protocol due to the govt. meeting- but this created a lot of hassle for my driver.

Everything. The facilities are new, the staff were amazing, I’ll mention the restaurant staff which did above and beyond. Especially chef Rajeev Kumar and Atish from the service team. The location is super central and I used their drivers to travel around Meghalaya which was great - not the easiest drive and I felt safe all the way. The room is spacious and the view is lovely. Best value for money I had in a long time.

Courtyard by Marriott Shillong is by far the best hospitality experience I have had. Every little detail is taken care of, the rooms are spic and span, swimming pool and hot tub were great, breakfast is vast and comes with several delicious options. Service is extremely responsive and empathetic. Simrandeep and Pramila stood out for us during our stay. They went beyond their call of duty to make sure we were well taken care of.

Great staff at hotel especially at reception and restaurant. The spa was clean and services were great. Treadmills at gym overlook a wonderful view of city. Our kids also enjoyed the playroom and swimming pool. We enjoyed the wide selection of menu items at the restaurant over several meals and the chef personally came to our table to ask for feedback after every meal!

Keep up the great work!

Hotel was super clean and smelt wonderful. Breakfast options are amazing and delicious. We also enjoyed lunch, dinner and cocktails at the bar. All amazing. All staff were very attentive, friendly and attention to detail was faultless. Rooms are a good size.

A very minor thing but the music by the pool is very loud.

The hotel is centrally located. The food is very good. The spread of breakfast is impressive. Rooms are spacious, clean and well maintained. Staff is excellent. To name a few, Sheeba and Tricia at front desk. Simrandeep and Bitu in dining were really helpful and caring. Overall, a good experience. Thank you!

The music on Sunday night was too loud.