Novotel Suites Reims Centre

Reception staff welcoming and helpful. Large spacious room. Easy access to railway station, restaurants and bars. Chose not to have breakfast at the hotel. Personal preference to have a coffee etc in little bakeries/cafes.

Description of beds. Described as one double & 2 single beds which would have been perfect for my niece, sister & I. However one bed was a pull out child’s bed and not suitable for an adult. So changed to an interconnecting room which cost more but suited us perfectly as we like to be together but with separate comfortable beds.

Generous room , looks like you are on a boat, and clean and quiet, close to the center. The breakfast buffet was one of the best with an excellent choice and surprisingly good expresso from the machine (even if very noisy). Easy walk to the center.

The shower room was all plastic (which is of course easier to clean) but the shower doors were not well done and water leaked all over the place. The room was unbearably hot and they apologised as the air conditioning broke down overnight, but aside from apologies, there were no reductions in price...

- parking facilities. There was no place at the hotel's parking but there is pretty big public parking next to the hotel and it is only 10 euros for 24 hours. - big room - good breakfast - close to the city center

- a strong smell of cigarettes in the room (#404) - not critical, but the hotel was like a big kindergarten, especially during breakfast, with lots of children, they are screaming, running, etc. - not critical: there are 2 ways to get to the hotel from the city center. And the first one (through the train station is closed at 22:00). We were not aware of this and spent some time searching for a bypass route.

Staff were exceptional and very welcoming. As it was Easter, they also did an Easter craft challenge for Children, which was very sweet and excited the children! The room was very comfortable and perfect for four people (2 adults and 2 children) It was also a great location and very easy stopover on way back from Alps.

Only two things to mention: Room was quite warm and mink bar fridge didn’t work. However, when we spoke to the front desk, they immediately gave us a fan and also put our drinks bottles in their own fridge. Great service!

Good location 10 minute walk from the old quarter. Clean modern rooms. We had a suite for 3 which was very generous. There is a multi storey car park 2 minutes away. We didn't have breakfast but the buffet looked very good. The hotel is reasonably easy to find via Google maps. You will however need a clean air carnet to get through some parts of town. Order these online from the French authority for £5. You get a printable version straight away and my original came within a week.

Nothing to dislike.

the hotel was immaculate and the room was comfortable and well laid out. The closeness to the city centre was ideal, a short walk and you can cut through the station when it is open, when it is closed it’s still only adds an extra 5mins walk so not a problem. The breakfast was great for my partner (not so great for me as a vegan though!) Staff were helpful and friendly and the room was cleaned thoroughly daily. The tea and coffee selection in the room was great!

There were very limited vegan options on the breakfast. I took my own butter and milk so was able to have toast and a coffee. Soya milk is available but not to my personal taste.

close to centre, staff were very helpful and the rooms were clean. Rooms were a bit old fashioned but the important thing is they were very clean and great facilities, even a microwave! We have interconnecting rooms as we are a family of 6 and the rooms were huge in order to account for this. In 1 room we had a large double bed, a single bed and a cot and even had screens in the middle of the room for privacy, the other room had the same. very very spacious. Only down side is the shower tray filled up and ended up flooding the bathroom.

bit old fashioned, shower tray filled with water but rooms were very clean and spacious which is more important.

Two adults, a teenager and a tween all shared family room. The pull out bed was fine, but tween wanted ‘proper’ bed. Facilities good including microwave (didn’t use), fridge, kettle and coffee machine (didn’t try latter). Breakfast had good variety (croissants, cereals, yoghurts, fruit juice, waffles, eggs, fresh fruit…). Overall enjoyed our one night stay. Reception staff very helpful. Liked the shower gel!

Bacon- a bit grey and scrambled eggs were rather artificial. No evening restaurant, although there were bits we could buy. Back garden had potential to be good but totally overgrown!

We stayed in a suite (2 adults and 2 kids). We were very happy with how the room is arranged (symbolic separation between the double bed and the space for the kids, moveable table, great bathroom, separate toilet, possibility to make tea and coffee). The kids received a welcome book, which is a nice attention. We brought our own breakfast and ate in the room. The hotel is very close to the station which was why we stayed there.

Great location whether traveling by car or train. Good parking facilities including clean parking garage. Room is standard Novotel Suites - very functional and comfortable including fridge and microwave. Breakfast choices very good. Full time staff service, bar, small shop. Staff were exceptionally friendly and helpful.

Nothing at all. It is a 8 min walk to the centre where there are many restaurants but this is healthy after a dinner.