Radisson Blu Royal Hotel, Helsinki

Unfortunately, I had to leave the place early in the morning so I didn't have breakfast. But there it's really great.The cleanliness of the bedroom is excellent. But I feel that the bathroom will have problems after taking a shower, the drain pipe of this room feels that it will drain very slowly.

I don't like the view of the room because I can't see anything and the room is a bit small. I want a bigger and wider room and a room with a higher view.I hope someday I will stay there again.

The property was in a great location with transport nearby . The room we had was very clean and modern and the beds were very comfortable … like sleeping in a cloud . The breakfast room was spacious and if you wanted to sit in a quieter area you could use the restaurant . From the moment we arrived we knew we had made the right choice for our break and honestly couldn’t fault anything . The lifts always had a lovely fresh scent and again were kept very clean . We also appreciated not having our room and towels changed daily as that helps the environment and this was explained at reception .

There was nothing we disliked . We felt it was cosy and welcoming

The hotel is located within walking distance to the most important tourist attractions of the city. The room was large, spacious and very comfortable, and the services were of high quality. The staff was very kind and friendly.

Location was perfect with plenty of shops selling all you need in close proximity Although the Lidl cannot sell normal strength wines and beer (in British terms) as laws don't permit this, but this is not the hotels fault just a traveller tip. Reception staff were very friendly and super helpful and two in particular, the young blonde pony tailed lady was fun and helpful with restaurant reccomendation and other directions. Also the young half English Tottenham supporting lad who again was friendly and helpful. The bar was comfortable and surprisingly showing the World Cup football. We ate in the restaurant and my wife enjoyed her meal. I had three courses the first of cured salmon which was superb and my Brulee dessert again was superb however my main course which was billed as "Crab pasta" was way wide of the mark it was on the menu as chilli prawns on a black pasta, I asked where was the crab in the dish and was told by the very helpful friendly head waiter the prawns were in a crab bisque. The pasta was black, there was no chilli in sight, there was no crab bisque, and the prawns were only just cooked. The dish was very disappointing and considering the standard of the other food on offer I was surprised. I didn't complain as the atmosphere was nice and my other two courses were spot on. The room was really welcoming and the bed very comfortable and pillows to sink into. Good nosey view of the streets at all hours, each time I got up in the night I looked out and there was always something different going on. It was my wife's birthday whilst I was there and I rang reception who arranged a bottle of champagne to be put in our room when we were out in the afternoon and they didn't let me down as the other helpful gentleman on reception made sure this happened. On the day we checked out, which was easy by the way our first two receptionists were there to bid us farewell and we ended our stay feeling very rested and satisfied.

There was nothing to dislike, apart from coming home to a warmer climate, we have never experienced a right good heavy snowfall and we loved it. We were told the snow was heavier than they were having in the North of Finland.

The location of the hotel is very central. Breakfast that they serve mostly fresh and tasty. It has enough variety. Hotel stuff is very positive people, they answered all my questions with a smile and intent of help. They also provided us a map of Helsinki and places that we can visit or restaurants that were open. You need to use your room cards to activate the elevator for security reasons and I liked it.

Rooms are a bit small for the prize. There were only 2 shower towers in the rooms but we were 3. There weren't any slippers in the rooms (This might be not be very important but I prefer that it were).

Staff was polite and nice

When we arrived there in the hotel, to our surprised they said that the hotel was overbooked, and they had to send us to another hotel. The reservation was made in this specific hotel and paid already, and still they didn’t reserve a room for us! The personal of the hotel was nice and took us a taxi into the other Radisson hotel where there was space, they were apologising at all times, but they need to understand that is frustrating that you make a reservation and pay for it on a specific hotel, because of its location and you tell me once I arrived that is overbooked!

We loved this hotels location, the rooms were so modernly decorated and exceptionally clean and the beds very like sleeping on a cloud I never wanted to get out of. The buffet breakfast was fab and the staff so helpful in every way. Definitely recommend this hotel and would book again.

My only faults was when we got delayed and arrived late to hotel there was no option to get food but we had to leave and find somewhere to eat when we were all tired. Other then that can’t fault this hotel for what we needed it for.

The hotel is ideally located in the city centre and has good facilities. The rooms are really nice and have that Nordic style. The beds were extremely comfortable and well appointed - the bathroom additions (shower gel, shampoo etc) were of good quality and the towels heavy and fluffy. All staff very friendly and helpful. Ate the burger in the bar and this was fantastic. Breakfast was also really well stocked with many options.

Struggled to find any points I didn't like - maybe the evening menu could have had more options, but this is being really picky.

The hotel is located near the center, metro station and Kamppi shopping mall. 10 mins walk to the Central station. The breakfast is not so impressive, kind to lack variety but as a whole - good. In comparison with other hotels nearby this one provided better quality for the money spent. Good wi-fi. Free sauna is included - I hadn't a chance to use it. The staff is polite. I chose the option to pay additional breakfast every day - the price was slightly lower. A lot of other options for breakfast nearby - even some buffet are located opposite the hotel.

Needs some improvement in the cleanliness. For 4 days stay the room was cleaned and the shirts changed on the last day. But as whole not a big issue.

The hotel was in the Helsinki center where all the shops, bars, restoraunts, museums, central station and other things are in a short walking distance, but it isn't loud around the hotel and you can relax nicely. Also there is a sauna in the hotel, which is a great way to relax after a long day in Helsinki. The staff is wery friendly and supportive. Rooms are modern, hight quality and clean. Breakfast was nice.

The lobby could be improved a tiny bit, because the first impression of the hotel felt a bit matured.