Corales Punta Cana

It was lovely! All the staff are very nice and helpful, and it has an adjoining restaurant with great food and live music where breakfast is served included . There’s even a little pool. Super energy!! The beach is a couple of minutes away , a paradise white beach where you can swim and plenty of cafes and bars . This is the best value place at this location…. very recommendable!

The customer service was exceptional

Restuarant prices were too high

The team was great, nice people.

Their kindness

Everything

Sometimes slow service

Liked the pool, the breakfast juice, walking distance to beach

Check in was awful, had to wait over 20 minutes while owner dealt with restaurant receipts,serving food, etc. He also got angry and threatened to evict me and refund my deposit and payment because I had to change rooms 3 times because 1) was a room with bunk beds, 2) other room had no tv, 3)I needed first floor due to mobility issues. I should have been the one upset and not him, this caused anxiety and fear of being evicted again, not to mention his temper.

Breakfast was good but not many choices. Room clean but some things broken. Location is great! Price excellent.

Almost no staff spoke anything but Spanish.

Location to the Beach was fairly close. The Staff was very Friendly. The Room was comfortable. Hot water was a plus The stores near by were helpful The live band was great entertainment. The WiFi was very usefull.

The Name of the Hotel is the Restaurant. The road of the hotel location needs work. The shower pressure was a bit low. No water in the hotel on certain days. In the AM before certain time and Specially returning late from a night out. Some morning ordering breakfast took too long to be served. Not allowing for an extended checkout time. Of at least an hour. No lock on the bathroom. No cable and the TV didn't allow us to watch at least Netflix. Due to lack of memory.

We like the location

Breakfast is small, you have other items in the menu for the same price, but you have to stick to the same breakfast everyday. If they are the same price, then why you can not get othert items? The room is not what is described. There is no dining area in the room, no toaster. Lots of problem with water preasssure and also they cut the water at times, to save, which is unacceptable.

Pros: The room itself was clean and the bed was very comfortable. It was in very good condition and not run down. Well lit.

Cons: There was no tv in the room and the shower wasn't very clean. It had a water saver toilet that only worked on one side. The air conditioner wasn't very effecient, as the room wasn't very cool no matter what the setting. My girlfriend had an allergy after she returned, so I assume what they use for laundry soap but that probably wouldn't bother a lot of people, just ones with sensitivities.

The administration in this place is awful, they tried to change us more than the amount indicated in booking.com so I had to contact booking.com my self and ask them to contact the property to clarify the price as the only solution advised by the owner was paying more or cancelling the booking and leaving me homeless. After waiting for few hours until the price was clarify I was giving the tiniest room in the property with only one bed and no balcony, my booking was supposed to be a family room with 2 doubles beds, balcony and views. I was promised a partial refund for the inconvenience and few months after the refund has not been made. The prices at the restaurant downstairs are very high for the service given, very slow, waiters unable to answer any questions about the menu and several mistakes.