Clarion Congress Hotel Ostrava

size of room and bathroom very impressive, large windows, it felt very spacious. the refrigerator was nice. i was surprised at the spaciousness of the suite, it was actually a good value. bed was reasonably comfortable. plenty of space for luggage and storage for clothing. two closets, a safe, a lounge/living room area which was great. the elevators were quick. breakfast options were fine. coffee was good.

there were mixed messages whether the 2 hour wellness voucher could be applied to a massage, i scheduled one after being told i could use it, but then learned I could not. also the gym was rather disappointing and it required a fee to use it. i would expect at least a treadmill and elliptical but it had neither. noise from the front road not great. it's opposite the soccer arena and practice fields so quite a bit of noise from the soccer events. the scent in the hallway was overpowering, it was too strong. despite asking for help on how to use the tv, i was unsuccessful in navigating how to use the tv. pity, since there were 2 of them and i couldn't use either.

We had Ples Univerzity in this hotel, therefore it was reason of my booking and we were not disappointed ! The room was specious and clean. Bathroom clean with all necessary things for staying. The staff was very friendly and helpful. In the morning we had a breakfast which was delicious and set us up for the day. I am a fan of the apple strudel, so I was happy to have it for my breakfast. It's all very impressive and beautifully decorated and we couldn't fault the service provided. We would definitely come back!

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Warm, clean rooms with comfy beds. The staff are friendly and the hotel is conveniently located beside a tram stop. The bathroom is spacious. The breakfast buffet spread was good - more than just cold meats and cheese, there were some warm dishes (I love a warm breakfast).

More of something to keep in mind before you jump in the shower - there's no shampoo, only body wash. There's a sign that says if you need something (like shampoo), you can contact the staff.

Very good position, close to the industrial zone and not too far from city center. Spacious room and nice spa with one entrance for free. Good breakfast with some surprises, like the fresh mint for infusion

Pity they don't have the restaurant (at least, not for standard guests, I suppose it's only for conventions), so, you're forced to go out for the dinner. Anyway, there're some good restaurants in the neighbourhood

Excellent location. Clean and nice rooms. Wonderful breakfast. Helpful staff. Complimentary use of great swimming pool / wellness facilities.

Wifi did not work in 2 out of 4 rooms we booked, and signal was poor in another room as well.

Kind personnel, good breakfast, nice Spa (even if not for free), very comfortable position and parking (also not for free but not so expensive). Fair room

To have the Restaurant for dinner could be helpful

Great time spent. Very pleasant and helpful hotel staff as well as restaurant staff. Very good breakfasts. Super spa area! We will definitely be back! Thank you !

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Welness area was excellent, friendly staff and nice and cosy room with everything needed for a short business stay over. The room was reserved for my colleague from Germany, he has been absolutely satisfied.

Great location, good range of options on breakfast, very nice staff, big&cheap parking lot, very clean rooms

it’s not necessary a drawback - quite old equipment in roomy

Room was clean and in a quiet area. The reception was excellent. Breakfast was slightly above standard.

Room is quite basic, not equipped with complimentary water.