OREA Spa Hotel Cristal

The area where the hotel is located is great. if you can catch a spot on the street and buy a whole day ticket parking for 120kc is fine and a better resort then parking inside the hotel which is a bit expensive. The staff very welcoming explained everything and always there to help. The breakfast buffet in the morning really hits the spot so much to choose from and variety was great.

The reason we booked here in the first place was the Air conditioning but sadly like others have mentioned in their reviews its hardly functional we did turn it on and leave it turned on to cool down the room but we always came to be welcomed by a hot room sadly and when trying to adjust the setting on the AC regulator it sometimes sparked up which just lead to us leaving it turned off i did want to ask in the reception if this was normal or if we are setting up wrong but after reading the reviews and seeing everyone else had the same problem most the time i gave up on asking. luckily during the evening hours it got cooler so we just left the window wide open during the night.

Overall very nice 4 star hotel. Room was clean and has everything you need. Breakfast was really good, they even offer coffee made by barista. I also liked the cafe on the first flor, they made good cocktails. The staff was always friendly. Only one thing was disappointing is that week outside was +33 and in the room was a little bit hot, climatization worked, but I guess it didn't prepared for such temperature.

The room facilities, the spa area ( pool, sauna, jacuzzi), the good breakfast

The room’s window was very small, the hotel declared as one of its facilities the air conditioner, but all the time that we lived in the hotel (one week) - air conditioner did’t work at all, for us it was very important. The hotel’s style seems be outdated. The breakfast may be more tasty.

Great tasty breakfast, very friendly and helpful stuff on reception. It was my birthday and I was very pleased to find a surprise from the hotel in my room after I backed from the breakfast. Warm swimming pool, super jacuzzi! I would recommend this place to everyone and I would back here with a pleasure once again!

Good location… Food was better than expected. Rooms were clean.

We specifically chose an air conditioned room but the air conditioning was poor. Service was poor… I had to chase like crazy to purchase beer every night. The lady in the spa screamed at me in Czech, not knowing English or German.

Pool, whirpool (nice, warm water) and sauna were great. Great location and nice hotel.

We had breakfast and staff took our plates, forks and knives as soon as they saw empty plate, so if you wanted to take something else from buffet you could only take plate because forks and knives were nowhere to be found.

Great location with easy parking under hotel. Nightlife nearby (DJ and dancing) along with quiet time in the sauna/jacuzzi in the wellness area. Dinner and breakfast were very diverse. Great deal!

Dining room staff was a bit grouchy.

good location, the breakfast & dinner caters for different types of meals. The property has a sauna, indoor pool & jacuzzi. all clean and in good order

The food was amazing with fresh ingredients and a lot to choose from. Very friendly staff, who agreed to our extra desires, overall clean and well equipped. I would definitely recommend it.

Helpful receptionists, clean, nice hotel, quiet room, great breakfast, peaceful hotel, parking possibility, nice healing spring water inside the hotel freely available

No bar to have a drink after 21.00, crowded dinner