Pullman Zhangjiajie Hotel - Instagrammable

The location is great if you want to be close to one of the main park entrances. It is close to the East gate which is very convenient. The room was lovely and comfy. The pool was amazing - it’s huge, was lovely and warm and was very fun to have an afternoon swim in!

The breakfast wasn’t great - it’s in a huge room, was extremely busy with lots of tourists and the food wasn’t very tasty. The bathroom in the room is divided by some shutters - there is not much privacy so make sure you’re comfortable with the person you’re sharing a room with!

Friendly and helpful staff. Spacious room and very comfortable bed. Huge tub in the bathroom. The restaurant downstairs is pretty good, not a big choice of food, but everything is tasty and the service is good. 15-20 minutes walk from the park entrance

The pool starts to work at 8am as they say, but there is always barrier at the pool entrance till noon, so it’s not obvious if the pool is opened or not. We found out it’s working, but why do they put barrier then? Waisted time in the morning, while waiting for opening

relative to others this is probably one of the best, the staff was very friendly, helpful and professional

had high expectation as it’s advertised as a 5 star hotel but it’s actually somewhere probably between a 3 and 4

Best location . I like the bedsheet and pillow , very clean and comfortable bed .

The bathroom shower has mold all over the edge . The hotel is bit run down and tired looking . Loud noise from the theatre nearby

Location was excellent - a 10 minute walk to the national park’s gate and plenty of local restaurants nearby. Staff were helpful and attentive, they were always looking for ways to help and were happy to give recommendations on where to eat and drink. Rooms were always cleaned to a high standard. Breakfast always included a wide variety of cuisines and food types to suit anyone.

Make sure to bring a swimming cap if you want to use the pool! This is a requirement but was enforced somewhat inconsistently as there were often people swimming without one.

Great location next to the river and walking distance from the Wulingyuan park entrance. Pool looked great but was not open in February. Good gym facilities.

Many tour groups but they were not disruptive

Friendly and helpful staff. Perfect location, close to the National Park and the city centre with shops and restaurants. Quick staff response to the SOS emergency call (checked accidentally)

Poor choice of dining options inside the hotel.

Excellent breakfast (Western and Chinese options), great staff, excellent location and good price. Stayed here 5 nights and thoroughly enjoyed it. There is an external massage centre and KTV on the property as well.

The gym equipment is very outdated and hard to use, however, the gym showers are nice.

we loved Anne on the reception desk- she was very helpful and we loved the Indian guy but i dont remember his name!

photos aren’t the same as in real life

great location, love the resort feel with an outdoor pool, very helpful reception staff

breakfast could be better