Courtyard by Marriott Kingston Highway 401

The service was great. The Front Desk was always available for questions. There was a gentleman working custodial tasks who went above and beyond to show me the gym and pool as I didnt get a chance to see it when I first came in. He explained everything. Was great everyone was informative.

Coffee makers in rooms are garbage and dont work. Get the real 4cup coffee makers with an carafe. If we're dropping 150/night, it's the least you can do... or have coffee in main lobby all day. It's cheap and honestly shouldnt be an extra cost. Food and anytjing can be but coffee is life. Only complaint and it's slight :)

Staff was amazingly helpful, with what to see in Kingston , where to have breakfast and any questions we had were so helpful The location was perfect as it was just off Hwy 401 easy access. Since we were travelling with family and visitors from Germany the staff suggested driving along Lake Ontario on our way home with plenty of stops we would enjoy.

We didn’t find anything that we would comment on. All met our expectations

From the start, at the reception desk, the older gentleman was hilarious 😆 Helped us tremendously! The room was spectacular and the bed was even more comfortable than our own bed! The little coffee shop was excellent too! All around great place to stay!

Really nothing, except maybe not walkable to center town, but we had a vehicle so we were fine.

Location is very good, near Highway 401 (but without noise), quiet, near a mall, access to grocery, restaurant, starbucks coffee, liquor store, etc., plenty of parking spaces. Room is big, clean, with a comfortable office table for computer, and a sofa with a small convenient table for put your food, refrigerator, etc., nice staff, friendly guests also...

none

Room was excellent, very comfortable with perfect layout for work , eating, lounging.

Beyond property Control due to Covid-19 measures and impact: -outlet stores all closed due to stay at home order. -several stores permanently shut down so if stores were open this would have negative impact on wanting to stay for future return -all facility areas including food areas, swim pool etc shut down. Note: there was a Boston pizza across the lot that provided take out so that was good. Our trip was just one night so less of an impact from Covid measures however under these conditions travel should only be essential. I have no doubt that our overall experience would have been excellent had all the facilities been operational without the challenges of the pandemic. Staff were very friendly!!

Clean and spacious. Many hotels offer lobby coffee for early risers. Starbucks coffee ($) then only available at 7 am seems out of step with greatness.

It's Canada It's winter Perhaps a little more attention could be paid with snow removal. esp.for older guests reaching their cars

I liked everything. The staff was amazing, very courteous and efficient.

I thought food was expensive. It was very well prepared and healthy. Just the price.

Room was lovely. Great location. Close to a lot of unexpected shopping. Easy access to city and other communities.

No pets allowed.

The warm jacuzzi, polite staff and the cleanliness of the facility.

We normally do apartment rentals bit the idea of a pool brought us in. However, the rooms are really small and amenities do not match a same priced AirBnB. I think rooms need to be doubled in size adding a door to the next room and during off season you can offer 2 rooms for 1 price.

It’s an updated hotel. I’ve stayed in Kingston several times and this is one of the nicer hotels and much better value for money than other hotels. Nice bistro in lobby area that is licensed. Also only 8 minutes from downtown.