Hotel Montecito

hello) the building , where the Hotel Montecito is located, seems like old, post Soviet Union, but this is not the negative side, because of old, 80-90th , building rules, it has thick walls, so i did not hear anyone from the hole or other rooms, no noise at all! So, don't ,be biased towards the appearance of the building, inside it is nice and clean. The only minus, for those who prefer 'luxury' hotels, it seems like 'old fashioned' The room was big enough, clean, two beds, comfortable, but the hood in the bathroom was broken. Breakfast - simple, every day the same food, so if you are coming for one week or more, you will be bored with it, but for few days it is fine. From the pluses - the restaurant where we had breakfast, we could order the lunch/dinner for extra payment of course, so 90% of time we had our dinner there)) The hotel has really big pool)

Plentiful FOC car parking, roughly-hourly direct bus to and from the airport (T2), decent public-transport links to other places (can get to right outside Arena Sofia and within walking distance of PFC Levski Sofia, PFC CSKA Sofia and the national football stadium), Jumbo right behind the hotel (in case you've forgotten your sunglasses, phone charger, etc!), LIDL within five minutes' walk of the hotel (cutting through the Jumbo car park is quickest!), breakfast has more than enough options to set you right up for the day, big outdoor swimming pool with diving platform and plenty of sun loungers, good air conditioning in the bedrooms.

There are a few minor areas the hotel could improve upon, for example some of the décor is a little dated, but it doesn't detract from your stay and for the money they charge you really can't complain.

The hotel is on a good distance to the airport if you need to stay for the night before or after a flight. They organize as well transfers which is super good.

The heating was on, even though it was April and very warm, but since we were very tired and it was late, we didn't see that and were super hot the short time we were in the room to sleep. We didn't suspect heating on, as when we entered the window was widely open, so we closed and turned on AC and were wondering why it doesn't work. We discovered it in the morning that heating was actually on.

Stuff and rooms are pretty good. However, we were placed in the room that we did not like. The very first time we visited this hotel, the room we were placed was much better than that of the one we experienced thos time. I have aksed the stuff to change our room and they reponded they did not have other rooms available. This we felt that wasn’t true and conplained, but they did not change the room. So, very first time we had a very good room and experience, however second time room was not as good. As for the restaurant, it was not so good as well. They should cook better and include more things in menue.

Room could have been better, as well as food.

Again my typical leaving after an extended stay in Bulgaria. I have stayed (5-6?) before. It is my go-to residence for middle to late Summer trip. The hotel has a huge swimming pool which I am still able to swim the length underwater on one breath. Room 505 was a perfect two twin size bedroom with perfect bathroom and excellent view of Gorubiansko and Vitosha. Elevators were fast and fully operating. The key-less entry far superior to other places in BG I stayed at with difficult to open old style key locks. They even prepared my included breakfast in a pick up bag at the desk since I had to jet out early. Tip to the future, I left the hotel at 4:00am for a 5:40 Austrian Air flight to Vienna. The problem at Terminal 2, Sofia Letishte is that all Star Alliance early flights queue in one huge winding People-Snake through the terminal waiting area and that includes passengers to Vienna, as well as later flights on Lufthansa to Frankfort and Munich. I don't know who to fault, but it was hard first to know if we were in the right queue or the other for Ryanair. Then the six (6) dedicated check in desks were undifferentiated with respect to destination, only by Economy versus HON, First and Business. I suspect it's the Fault of Lufthansa that too many first Early Flights are being held up with mixed queues. I had to hustle after check in and then security and then passport control and finally to the gate in B section of Terminal 2. I would suggest early flight people for that 5:40am flight to Vienna get to the airport by 4:00am to save themselves stress and confusion. Also avoid trying to get through Newark on less than two (2) hour connection time.

Perhaps I am just clueless, and I even asked the night desk clerk, but I could NOT get the hot pot to boil water for my favorite quick on the road, 3-1 (green) Nescafe early morning drink. Sorry, for the second picture! This tourist kept invading my pool photo's. I don't know who he is, but someone should call management and get him thrown out, or even the Police and have him deported.

Good Breakfast, Enough Parking Space, Quick check in and Check out.

We booking for 14 Person, Due to late flight for one Kollege in the afternoon, Reception girls were not ready go give even one extra hour to stay in room. Not a good Attitude. Room have not Tea or Coffee, just a cattle, to boil the water !!! Too laude music in Reception/Lobby, Big mirror right in front of toilet seat. For What was that ???

Looks of the hotel. Staff at hotel desk had good English and was friendly. Even helped in taking group photos and ordering taxis. Other staff was very quiet but nice.

Radiator was super hot all stay and we couldn't find any way to change it BUT we also didn't care enough to ask the staff for help. Only one coffee machine at breakfast had a bit of a queue to it before the event for which many guests had to hurry

Treating international visitors with utmost generosity, to be a great extend your reception team is the most customer friendly and outstanding visitor redressal. Booking.com reservation 3759917592, 3693009634

I love this place. It is conveniently located has great easy parking and access. The beds are always clean and comfortable and the rooms are warm.

The shower head was loose so wouldn't stay in place to shower hands free...little thing but inconvenient...everything else was fab.

the staff was very friendly clean rooms and very spacious the bed was huge professional pick up from the airport and 24 hours front desk the restaurant was great good breakfast

the only thing I would change is the breakfast - the traditional Bulgarian bread would have been much more tasty or some kind of sour dough bread......I would invest in a coffee machine as well and the area with the eggs and sausages -something to keep the food warm.