Pousada Arte da Natureza

Location was perfect. Many pools so the distribution of guests in a pool area was not crowded which was very special.

Pool towels should NOT be charged extra just for requesting a change to dry towels after returning from the 4-hour ecotourism. The pool towel is to be used for ecotourism. The tours are scheduled with the hotel tourism company. These tours are expensive, require a towel which become dirty and sometimes too wet to be used in the pool in the afternoon especially when it rains (which happens quite often). Either the tourism company should provide their own towels for guests or the hotel should just replace the towels free of charge.

The breakfast was excellent, the town was super safe to walk around for lunch, dinner and shopping, the staff were so helpful in helping us organising trips and excursions and they gave us a free upgrade on arrival! Overall a gorgeous experience, could not recommend it more.

Honestly it was pretty perfect. We had a vegan guest with us so there could’ve been some more vegan options for food but they were very accomodating and tried to whip things up for us. There were also plenty of options in town.

Everything was exceptional. From beginning to end, the staff were amazing, very communicative via whatsapp. The food was always fresh and super tasty. Local fish everyday!! The cabins were very spacious and well maintained, very clean. Activities were organised to be at a reasonable pace. The heat and humidity meant that it was easy to become tired and overwhelmed, so the guides would provide breaks and downtime in between.

Don't often leave a review, but this place is incredible. It's the perfect base for exploring Bonito, looks just like the pictures with great pools and swim up bars. We were kindly upgraded to a private pool by the owner Paul who was very welcoming. All the staff were very helpful, especially Alifer the bartender who was always helpful despite us speaking different languages.

Nothing.

Very nice breakfast with various fruits, selection of bread and dairy products. Efficient solutions in time of COVID19. Good location in the town. Very kind staff.

The hotel is really big, way larger than shown on the pictures, contains of 3 parts. It's very popular and it was crowded when we got there, with loud disco music on the pool and nasty smell of fried food. If you want to have your room cleaned you need to ask, otherwise they wouldn't even take your rubbish out. A rack to dry your wet towels and wet clothes would be nice. There is not enough space in the car park- we needed to park along the street.

the quality of the rooms and pools.

I wish I could communicate better with the staff. I’m an American who doesn’t speak Portuguese. but, everyone tried very hard to help me and I appreciate their effort.

Breakfast and staff friendliness

The two main swimming pools were not well maintained during our stay. Last 2 days the water was clearer, but before that even our kids did not want to get in.

This hotel was welcoming, very clean and had nice swimming pools to use after being out all day on tours. The reception staff were very helpful at all times. Paulina in the tour department helped us book fabulous tours with travel logistics that worked perfectly.

Nothing

Staff and location

Mattress needs to be replaced

The staff were very friendly and polite and promptly responded to any request or concerns.

I felt the room could’ve been a bit bigger.