JUFA Hotel Graz Süd

We stayed for 4 nights in Graz to visit the region.The hotel was very comfortable and clean. We really liked the free parking possibility. The room was simple but warm and quiet. The city center could be reached easily by tram as the tram stop was only a few steps away from the hotel. We did not really have any contact with the staff beside the first two mornings and the check out. But based on this they seemed to be nice.

When we made the booking the check in time was indicated as between 3pm and 5pm. However, in the morning of the arrival day we were informed through the app that check in is possible UNTIL 3pm. It was a bit frustrating as we had planned our arrival for 4pm. But the receptionist left our key card in a safe and we received detailed instructions so basically our 'check in' went smoothly. The same miscommunicaton happened with the buffet breakfast. When making the booking we saw that it would be possible to get it every morning. But on the first two days there was no buffet set up. We were told that it's because of the Easter holiday and finally we were offered something to eat. So this issue was also solve. But it would have been better to be informed in advance about these changes.

We arrived in the evening and the receptionist welcomed us very gracefully….Dunia was really sweet and explained the hotel facilities as well as how to go about Graz….it’s a beautiful city that’s under rated. Hotel is a 10min tram ride to the center and the tram stop is right next to the hotel. They had a child bed right on top of the queen bed which made my son super happy. Clean hotel and definitely recommended if u are stopping over for a night or want to stay away from the city buzz. Free parking in the hotel premises …highly recommended

Could have had a hair dryer in the restroom

The staff was really kind and helpful. Free parking is a very big plus too. The hotel is very well placed in a market for young people, to me it seemed like a dorm, which I found very cute. McDonalds and Lidl are close nearby too.

Cleanliness could have been better. Our bathroom door had visible white traces across it. The location is very close to the tram station. Otherwise the walk to the Innere Stadt is about an hour but you go alongside deposits and scrape yards. Not unpleasant, just deserted and unpopulated.

The hotel has very good position. It is close to the highway what is especially good if you choose to visit this city by car. Even when the hotel is close to the highway it is in the room quiet. They offer free parking place. Approximetly 100m from hotel is the tram to the central city. What I appriated was that we had arrived few hours before the chek-in and thex allow us park the car on their parking place a we could go explore the city. They served classical breakfest, ham, eggs etc.

Not far away from A2 Highway, modern, clean and comfy hotel with very reasonable prices. Simply, but functional. Rooms are fairly big, parking place available on site. The hotel of my choice while travelling North-South of Europe.

Well, there's no restaurant on site - only breakfasts (fairly rich and good), so either you walk 1 km to McDonald's (horror!) or you take a car and search a restaurant in Graz, where shops close at 7 pm. and historic center is close for cars. The hotel starts to need a reno or more attentive maintenance.

The breakfast served at the weekend was particularly varied and very good, but it's a pity that on the third day, that is Monday morning, everything was reduced to 30% of what it was at the weekend, and all the ham and cheese seemed old and dry , probably being served from the leftovers from the weekend.

The last impression was that of the poor breakfast, consisting of leftovers from the weekend. Too bad, because everything had been so good until then.

Very clean room. Comfortable beds. Quiet area. Tram line just outside brought us to centre in a few minutes. Check in was very quick. Supermarket nearby open very early for snacks etc. Nice bathroom and shower.

Breakfast was a bit disappointing for the price. Selection was only ok.

Reception was extremely friendly. They literally did everything that we liked the stay. Toilette was separated from shower, what is also very nice. We were shifted from Süd to Jufa Center with the same price.

We booked JUFA Süd because it is situated 3 minutes away by foot from the sport event we took part in. 1 week ago we got a message that the hotel stays closed and we should go to JUFA City Center hotel. With the damned busses/connection in Graz it did not matter how to go - by foot (30 min) or by bus/train over Jakominiplatz (also 30 min!) And we had a hard training from 8 in the morning till 21 in the evening and were completely unhappy with this option. In addition dear Booking.com colleagues even now did not change the Hotel, i needed to fix everything with a hotel manager himself. I understand that normal worker of the hotel did all the best that is why I give a good note. But hotel management put us a pig and booking.com polished it. We asked a taxi cost refund but became "no".

The room was very clean. We had everything we needed, from plenty of clean towels to glasses to drink water from. The room door is unlocked with a card, which is convenient.

The pillows are too soft, but I guess that depends on personal preference. Also, the price might be a bit steep for what you get, but pricing might be seasonal.

Clean hotel with spacious rooms and nice facilities. Overall very clean. You can self check in late at night which is very convenient. Big parking space within and next to the property. Close to the city centre if you have a car.

Staff did not speak very good English.