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+1-833-728-20411,025 reviews
From
$1439 Gregory Street, Mackay, Mackay, 4740, Australia
Reservations:
+1-833-728-20411,025 reviews
1/33
From
$143Call for great rates
+1-833-728-2041Pet Friendly
Casino
Indoor swimming pool
Free Private Parking
Free wifi
Spa tub
Air conditioning
24-hour front desk
Rydges Mackay Suites is a 4-star pet-friendly hotel located at 9 Gregory Street, Mackay, Queensland, Australia. Situated just 1.5mi from the city center, it offers a convenient location for exploring the area. With 1025 reviews, this hotel's welcoming 24-hour front desk, free Wi-Fi, and free private parking are highly praised by guests.
The hotel's comfortable amenities include an indoor swimming pool, fitness center, and a spa tub, perfect for unwinding after a day of sightseeing. Those looking to indulge can enjoy the hotel's casino and bar, while guests can also enjoy the convenience of room service and a restaurant offering a variety of meals. For those on business, there is a business center available. The rooms are well-equipped with a kitchenette, air conditioning, and a private bathroom, and for added convenience, there's a balcony in some rooms. Rydges Mackay Suites offers an enjoyable stay for both leisure and business travelers with its array of amenities.
With its central location, friendly service, and impressive amenities, Rydges Mackay Suites is an ideal choice for travelers visiting Mackay.
Unwind and relax in the indoor saltwater pool available year-round at Rydges Mackay Suites. The pool is exclusively for adults, providing a tranquil and serene environment for guests to enjoy. Whether you're looking to swim a few laps or simply lounge by the water, the pool offers a refreshing retreat during your stay. After a day of exploring Mackay's attractions, a rejuvenating dip in the pool is the perfect way to unwind.
Moss On Wood, the hotel's on-site restaurant, offers an inviting dining experience where a variety of cuisines are served. Enjoy a delicious meal without having to leave the comfort of the hotel. With convenient dining options available right at the accommodation, you can indulge in delectable dishes and culinary delights throughout your stay. You can also opt for room service to savor your meals in the privacy of your room, providing added convenience and flexibility.
For added convenience, Rydges Mackay Suites accepts a range of payment methods including American Express, Mastercard, and Visa. This allows guests to choose the most suitable payment option for their stay. With a variety of payment methods available, guests can easily settle their bills and expenses during their visit to the hotel.
Closest airports
Mackay Mo
2.1miGreat Barrier Reef Airport
56.3miProserpine Airport
60.6miPet Friendly
Casino
Indoor swimming pool
Free Private Parking
Free wifi
Spa tub
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Kitchenware
Kitchenette
Elevator
Room service
Restaurant
Wheelchair accessible
Upper floors accessible by elevator
Free toiletries
Balcony
Bathtub
Private Bathroom
Parking On Site
Deluxe Spa Suite
1 King Size Bed
1 Sofa Bed
700 sqft
Spa tub
City view
Private Bathroom
Kitchenette
x4
+
x3
Relax in our 700 sqft Deluxe Spa Suite, perfect for 4 adults and 3 children. Enjoy the spa tub, balcony, and kitchenette, all while staying smoke-free. With a king size bed and sofa bed, this suite offers the ultimate comfort and luxury.
Deluxe Two-Bedroom Suite
2 King Size Beds
1 Sofa Bed
935 sqft
City view
Private Bathroom
Kitchenette
Balcony
x4
+
Indulge in spacious luxury with our 936 sqft Deluxe Two-Bedroom Suite featuring two King size beds, a sofa bed, a kitchenette, and a private balcony. Perfect for 4 adults and 2 children, with all the comforts of home including air conditioning and a relaxing bathtub.
Family Room
2 Twin Beds
1 King Size Bed
700 sqft
City view
Private Bathroom
Kitchenette
Balcony
x4
+
x3
Welcome to our spacious 700 sqft Family Room, perfect for 4 adults and 3 children. Enjoy the luxury of a King size bed and two Twin beds, a kitchenette, balcony, and a bathtub for a comfortable stay.
One-Bedroom Twin Suite
2 Twin Beds
1 Sofa Bed
590 sqft
City view
Private Bathroom
Kitchenette
Balcony
x4
+
x3
Discover a spacious 592 sqft One-Bedroom Twin Suite, perfect for 4 adults and 3 children. Enjoy a kitchenette, balcony, and free toiletries for a comfortable stay.
One-Bedroom Suite
1 King Size Bed
1 Sofa Bed
605 sqft
City view
Private Bathroom
Kitchenette
Balcony
x4
+
x3
Indulge in our spacious One-Bedroom Suite, offering 603 sqft of luxurious living space with a balcony and a fully equipped kitchenette. Accommodating up to 4 adults and 3 children, it's the perfect choice for a comfortable family retreat.
King Studio Room
1 King Size Bed
235 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
Indulge in the spacious King Studio Room, perfect for 2 adults and 1 child, with a luxurious king size bed and modern amenities like air conditioning and free toiletries, all spread across 237 sqft of comfort.
7.8
1,025 reviewsFrom
$143Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇦🇺
Donna
10
10
The staff were friendly and the ladies who clean the rooms were awesome. I booked for two adults and when I arrived it was two single beds they changed them with no fuss. Was fabulous
Nothing I didn't like, but the instructions for the washer dryer was a little hard to understand, my clothes didn't dry. Maybe instructions for dummies might be needed?
🇦🇺
Joy
8.2
8.2
The suite was spacious, well-appointed (dishwasher, washing machine) and well laid out (separate bathroom and toilet, bedroom completely enclosed). The staff, especially the house keeping staff, were very friendly. The balcony was a good size but there was no outdoor furniture. The location is excellent, within easy walking distance of attractions (e.g., ArtSpace and the Mackay Entertainment and Convention Centre) and amenities (e.g., shopping centre). Locals don't recommend walking at night. The taxi service is good in Mackay and taxis arrive at the hotel quickly. Only a short trip to the airport. 24 hr reception.
The arm chair was dirty, dust and grime. It would be a good idea to bring disinfectant wet wipes for vinyl chairs and hard surfaces.
🇦🇺
John
9.1
9.1
Best location in Mackay. Great staff, good size room, room service breakfast was excellent. Good off-street free parking.
Little water dripping noise in wall partition between bathroom and toilet. Not enough to keep us awake, but needs attention. Forgot to tell the desk on departure. Would suggest some luggage trolleys for carpark to room. More foxtel channels would be nice
🇦🇺
Vicki
8.2
8.2
Well located in CBD with free parking. Easy access to great walks around the Pioneer River. Comfortable if somewhat small room. Good idea to credit customers with a $10 voucher for each day they chose to re-use towels.
Rooms were small & the furniture is a bit worn out.
🇦🇺
Sinisa
8.2
8.2
Central location
There are not many car parks. Managed to find tight parking spot in the hotel car park only to find my car was damaged in the morning by person that was parked next to me who left earlier. As usual, the hotel doesn't take any responsibility in their own carpark.
🇦🇺
Melissa
8.2
8.2
Good size room with balcony. Great location in the city center of Mackay. Comfortable bedding. great air con system. mini bar and room service available. Lift service.
Needed more undercover parking. The rooms were a little need of care and attention. overall great stay.
🇦🇺
Harris
8.2
8.2
Great location. Staff member I dealt with was an exceptional young lady, very obliging, helpful and friendly. Spacious and comfortable unit, well equipped. Bed very comfortable.
Further detail to cleaning of rooms would give a better impression. Unable to use washing machine as seemed a little too technical for me!!
🇦🇺
Emma
8.2
8.2
Nice big room (apartment style). Plenty of space to fit our porta cot for our baby. I like the private car park out the back, you don't have anyone watching you as you unload your baggage into the suites (as we have a baby we have A LOT of luggage). Breakfast is right down stairs, super convenient.
The room view is of dingy alleyways of Mackay, keep the curtains shut because it isn't nice too look at (nicer at night, you can't see much). The bathtub/shower, too small & could use an upgrade. However in saying that, water pressure is good & shower is clean so that is being very picky of the room.
🇦🇺
Matilda
8.2
8.2
friendly staff. receptionist - Olga help me to become a Rydges member. housekeeping were great in making sure I had enough towels. Moss on Wood (Restaurant) were great and they added value to my stay.
bathtub were slippery when wet.
🇦🇺
Robyn
9.1
9.1
The room was spacious and neat. The location was central to the city with a bus stop at the front of the hotel. The bed was firm but comfortable. The room service that we had for breakfast was well presented and tasty with a good range of choices.
The pillows were very hard and there was no additional blankets available. On our first night we decided to go to the restaurant that is attached to the hotel however the service was extremely bad and we would not go back to eat there.
Airports
Mackay Mo
2.1miGreat Barrier Reef Airport
56.3miProserpine Airport
60.6miAirports
Mackay Mo
2.1miGreat Barrier Reef Airport
56.3miProserpine Airport
60.6miMoss On Wood
Cuisines
0Location
IndoorFeatures
Salt waterAge restrictions
Adults onlyAvailability
All seasonPet Friendly
Casino
Indoor swimming pool
Free Private Parking
Free wifi
Spa tub
Air conditioning
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Kitchenware
Kitchenette
Elevator
Room service
Restaurant
Wheelchair accessible
Upper floors accessible by elevator
Free toiletries
Balcony
Bathtub
Private Bathroom
Parking On Site
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Wheelchair accessible
Activities
Casino
Bathroom
Additional bathroom
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Food & Drink
Bar
Breakfast in the room
Kids' meals
Minibar
Restaurant
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Invoice provided
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Heating
Interconnecting room(s) available
Ironing facilities
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Dining table
Dryer
Electric kettle
Kitchenette
Kitchenware
Microwave
Refrigerator
Stovetop
Toaster
Washing machine
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Iron
Socket near the bed
Sofa bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Fitness center
Indoor swimming pool
View
City view
From
$143Check-in
From 14:00
Check-out
Until 10:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not possible).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 0 years
Extra bed upon request
$23 per child per day
1+ years
Extra bed upon request
$23 per person per day
The price in AUD has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Visa,
Mastercard,
American Express,
Cash only
This property accepts cash.
What are the check-in and check-out times at Rydges Mackay Suites?
Your reservation at Rydges Mackay Suites includes a check-in time of 02:00 PM and a check-out time of 10:00 AM.
Does Rydges Mackay Suites provide free parking options?
Yes, there is free private on-site parking available at Rydges Mackay Suites. Parking reservation is not possible.
What are the rates at Rydges Mackay Suites?
Starting prices for Rydges Mackay Suites are around $143. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.
What are the room types available at Rydges Mackay Suites?
Rydges Mackay Suites offers a variety of room types including Deluxe Spa Suites, Two-Bedroom Suites, Family Rooms, One-Bedroom Twin Suites, One-Bedroom Suites, and King Studio Rooms. Occupancy ranges from accommodating 2 adults and 1 child in the King Studio Room to 4 adults and 3 children in several suite options. Smoking is not allowed in any of the rooms. Bed sizes range from king size beds to twin beds, and room sizes vary from 237 sqft for the King Studio Room to 936 sqft for the Deluxe Two-Bedroom Suite.
Which amenities can guests enjoy at Rydges Mackay Suites?
Guests at Rydges Mackay Suites can enjoy a range of leisure amenities during their stay. They can dine at the on-site restaurant, Moss On Wood, which offers a variety of cuisines. The indoor swimming pool, featuring saltwater, is available for adult guests throughout the year. Those looking to stay active can utilize the fitness center or indulge in some relaxation time at the spa tub. The hotel's pet-friendly policy means that guests can also bring their furry companions along. In addition to these amenities, guests can access private parking, free Wi-Fi, and benefit from the 24-hour front desk service. Whether guests are seeking relaxation, entertainment, or fitness opportunities, Rydges Mackay Suites provides a variety of options to suit their preferences.
Is there a swimming pool at Rydges Mackay Suites?
The hotel has an indoor pool that is available all year round. It is designated for adults only and features saltwater.
Are there restaurants located within Rydges Mackay Suites?
The hotel has one restaurant on site called Moss On Wood, offering a cuisine of unspecified types.
Are both cash and credit cards valid payment options at Rydges Mackay Suites?
Yes, Rydges Mackay Suites accepts both cash and credit cards as valid payment options. This provides flexibility for guests who prefer to pay with cash or use credit cards for their payments.
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